Technical Lead

The Ronin Consulting; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Ronin Consulting consultant partners with a client to hire a pragmatic Technology Lead who will shape and deliver the next phase of the digital and technology roadmap. This role focuses on social impact through improved mental health services, supported by a mission-led, innovative organisation.

The Technology Lead will provide hands-on technical leadership across digital platforms, Salesforce, data, integrations, front-end apps, identity and cloud tech.

Qualifications

• Experience leading complex technology delivery across multiple systems and stakeholders.
• Ability to translate service requirements into practical technical solutions, priorities and delivery tasks.
• Broad fluency across SaaS platforms, cloud, data, APIs and integrations.
• Experience working with developers, product teams, project managers, operational IT teams, vendors and senior stakeholders.
• Strong judgement balancing pace, risk, privacy, user needs and value.
• A calm, structured and collaborative approach to ambiguity and change.

Responsibilities

• Translate the technology roadmap and service priorities into clear technical requirements, solution options, delivery plans and implementation priorities.
• Provide practical technical leadership across concurrent initiatives, from discovery and design through to implementation, testing and handover.
• Act as the technical bridge across Salesforce, data, integrations, front-end applications, identity and cloud, and vendor solutions.
• Shape solution designs, technical tasks, epics, user stories and acceptance criteria to reduce uncertainty and keep delivery moving.
• Clarify integration patterns, data flows, system responsibilities, dependencies and interfaces across a complex ecosystem.
• Partner with internal stakeholders to ensure decisions reflect service needs, user experience, security, privacy and scalability.
• Brief and guide vendors and contractors to deliver high-quality outcomes.
• Build standards around documentation, decision-making and knowledge transfer.
• Identify technical risk early and help invest resources where technology drives impact.

Skills

Technical leadership

SaaS platforms

Cloud and identity

APIs and integrations

Security and privacy

Delivery planning

Tools

Salesforce

Front-end applications

Data platforms

Job description

Our client is looking for a pragmatic, hands‑on Technology Lead to help shape and deliver the next phase of its digital and technology roadmap.

This is an opportunity to use technology for genuine social impact—helping improve digital services for people experiencing complex mental health issues and trauma, as well as their families, friends and carers.

Our client is Australia’s leading innovator in digital mental health. Its services include online community, counselling, peer support, groups, forums, telehealth and information services, alongside advocacy and systemic‑change work. The organisation is mission‑led, ambitious about innovation and committed to designing services informed by lived experience.

This is not a traditional IT‑management position. We are looking for a technically credible, commercially minded and naturally curious builder: someone comfortable moving between strategy and delivery, bringing clarity to complexity, and working out what needs to happen next.

The opportunity

Reporting to the Chief Digital and Operating Officer, the Technology Lead will provide hands‑on technical leadership across our client’s digital platforms, Salesforce environment, data, integrations, front‑end applications, identity and cloud technology.

You will sit at the centre of a changing technology landscape—working closely with digital, service design, clinical, operational and IT leaders, as well as external vendors and delivery partners. Your role is to turn service needs and roadmap priorities into practical, secure, scalable and supportable technology solutions.

You will be particularly well suited if you enjoy joining the dots across people, platforms and delivery streams—and can bring sound judgement without needing a large team or formal authority beneath you.

What you’ll do

• Translate the technology roadmap and service priorities into clear technical requirements, solution options, delivery plans and implementation priorities.
• Provide practical technical leadership across concurrent initiatives, from early discovery and technical design through to implementation, testing and operational handover.
• Act as the technical bridge across Salesforce, data, integrations, front‑end applications, identity, cloud and vendor‑delivered solutions.
• Shape solution designs, technical tasks, epics, user stories, acceptance criteria and proof‑of‑concepts to reduce uncertainty and keep delivery moving.
• Clarify integration patterns, data flows, system responsibilities, dependencies and interfaces across a complex technology ecosystem.
• Partner closely with internal stakeholders to ensure technology decisions reflect service needs, user experience, security, privacy, accessibility, scalability and long‑term supportability.
• Brief, guide and constructively challenge vendors, contractors and implementation partners to deliver high‑quality, fit‑for‑purpose outcomes.
• Build practical standards around documentation, technical decision‑making, knowledge transfer and delivery quality.
• Identify technical risk early, make sensible trade‑offs and help our client invest its resources where technology can create the greatest impact.

The person we’re looking for

You may currently be a Technical Lead, Solutions Architect, Senior Technical Product Manager, Lead Engineer, Delivery Lead or senior technology consultant. More important than your exact title is your ability to combine technical breadth with delivery instinct.

You will bring:

• Demonstrated experience leading or supporting complex technology delivery across multiple systems, stakeholders and delivery partners.
• The ability to move comfortably from business or service requirements into practical technical solutions, priorities and delivery tasks.
• Broad technical fluency across SaaS platforms, cloud, data, APIs and integrations, front‑end applications, identity and access management, security and enterprise technology environments.
• Experience working with developers, product or service teams, project managers, operational IT teams, vendors and senior business stakeholders.
• Strong judgement: you can balance pace, innovation, risk, privacy, cyber security, user needs, value for money and operational reality.
• A calm, structured and collaborative approach to ambiguity and change.
• The confidence to guide technical decisions and bring people with you—without relying on direct line‑management authority.
• A genuine interest in technology’s potential to improve people’s experience of essential services.

Why consider it?

This role offers genuine scope to shape how technology is delivered—not simply manage an established environment. You will be joining a values‑led organisation that is serious about innovation, service quality, inclusion and the responsible use of technology.

The successful person will have the opportunity to work on digital services that help people access support, information, connection and care at important moments in their lives. The organisation values respect, collaboration, responsibility, celebration and innovation, and is committed to an inclusive workplace

Location: Sydney or Melbourne, hybrid—office attendance as required

Employment type: Permanent, full‑time

Reports to: Chief Digital Officer

If you are an independent technology leader who enjoys solving real problems, building momentum across complex environments and applying technology in a purpose‑led setting, we would welcome a confidential conversation.