Technical Documentation Assistant for Global Appliances

Breville USA, Inc.; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation package

Fun and rewarding team environment

ASX-listed company exposure

Employee assistance program

Paid parental leave

Employee discounts on electrical产品

Health and wellness benefits

Job summary

Breville Group is seeking a Technical Writer Assistant to support the creation and maintenance of accurate technical documentation for Breville products worldwide. Based in Alexandria, Sydney, you will help prepare service manuals, spare parts documentation, and technical instructions ensuring a consistent after-sales customer experience.

You will collaborate with Engineering, Quality, Service, Spare Parts, 3PL warehouses and Authorized Service Centres, focusing on accurate product documentation

Qualifications

• 2+ years of experience in technical documentation, technical support, or product servicing in electrical or consumer appliances.
• Strong attention to detail and clear written and verbal communication.
• Experience with ERP/CRM platforms (D365 and Salesforce preferred).
• Ability to interpret BOMs, circuit diagrams and exploded views.

Responsibilities

• Prepare, review and issue service manuals, spare parts manuals and service instructions.
• Verify BOMs, diagrams and part images; process engineering changes and Product Change Notices.
• Assist with product reviews on serviceability, spare parts and quality.
• Localise and translate documentation for global markets; collaborate with Engineering, Quality, Service, Spare Parts and 3PL teams.

Skills

Technical writing

Attention to detail

Communication skills

BOM interpretation

Education

Diploma or degree in Electrical Engineering or related field

Tools

D365 (Dynamics 365)

Salesforce

Job description

Breville Group is seeking a Technical Writer Assistant to support the creation and maintenance of accurate technical documentation for Breville products worldwide. Based in Alexandria, Sydney, you will help prepare service manuals, spare parts documentation, and technical instructions ensuring a consistent after-sales customer experience.

You will collaborate with Engineering, Quality, Service, Spare Parts, 3PL warehouses and Authorized Service Centres, focusing on accurate product documentation