Program Support Officer

Transport for NSW; Sydney; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work options

Hybrid work model

Descripción de la vacante

Transport for NSW is seeking a proactive Program/Administrative professional to support assurance and audit activities across Infrastructure Projects and Engineering. You will coordinate development, tracking, reporting, and documentation, ensuring timely delivery and high-quality records.

You will build relationships with stakeholders, manage competing priorities in a high‑workload environment, and contribute to improved operational efficiency through structured processes and effective

Formación

• Experience in program management, assurance and audit delivery, stakeholder relationship building, high-level administrative support, and sound judgement requiring discretion and political sensitivity.
• Able to manage competing priorities and timely issue escalation.
• Bring structured processes, clear documentation and reliable tracking to lead to smooth program delivery.

Responsabilidades

• Deliver operational and administrative support for assurance and audit programs within Infrastructure Projects and Engineering.
• Coordinate program development, monitoring and reporting, maintaining systems and processes.
• Support smooth delivery of program activities and liaise with project and audit teams.

Conocimientos

Program management

Assurance & audit

Stakeholder relationships

Administrative support

Discretion & political sensitivity

Documentation

Process improvement

Communication

Team collaboration

Project coordination

Descripción del empleo

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:

Working as part of a team delivering operational and administrative support for assurance and audit programs, coordinating program development, monitoring and reporting, maintaining systems and processes, and supporting smooth delivery of program activities across Infrastructure Projects and Engineering.

This role will see you coordinate assurance and audit program activities; track actions, non‑conformance, schedules and performance; support scope development and workshop logistics; liaise with project and audit teams to ensure timely delivery; act as a central contact point; maintain accurate documentation and records; improve systems and workflows; and support stakeholder relationships, with development opportunities across program coordination, assurance processes, stakeholder engagement and operational efficiency.

You will build new ways to improve operational efficiency, program tracking and stakeholder responsiveness in a high‑workload environment with competing priorities, time‑sensitive enquiries, and the need to form strong collaborative relationships across diverse teams and subject matter experts.

For more information on this position and business unit, view the role description and information pack.

About you

Your experience in program management, assurance and audit delivery, stakeholder relationship building, high‑level administrative support, and sound judgement requiring discretion and political sensitivity formed across program support, audit, operational coordination and stakeholder‑facing environments will see you excel in managing competing priorities, overcoming challenges related to timely issue escalation and stakeholder expectations, and bringing structured processes, clear documentation and reliable tracking to lead to smooth program delivery, accurate reporting, and improved operational consistency.

You’re recognized as an effective communicator and collaborative team contributor, skilled at coordinating activities, maintaining records, providing timely advice and supporting system and workflow improvements, experienced in assurance and audit programs, administrative services, stakeholder management and program reporting.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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