Technical Change and Implementation Consultant

Davidson; City of Melbourne; Hybrid; AUD 100,000 - 130,000; Full time

Job summary

A leading consulting firm in Australia seeks a Technical Change & Implementation Consultant to oversee technology change control and implementation for critical data centre migration initiatives. Candidates should have proven experience in ITIL change management, strong stakeholder communication skills, and exposure to large-scale infrastructure. The role offers hybrid work arrangements and aims to enhance a strong governance culture across technical teams. Interested individuals should apply with a current resume.

Qualifications

• Proven experience in technology change control within enterprise environments.
• Hands-on experience with ServiceNow Change Management or equivalent tooling.
• Strong capability in building run-sheets/cutover plans and managing approvals.
• Excellent written documentation and communication skills.

Responsibilities

• Own end-to-end technology change control and implementation coordination.
• Manage ITIL-aligned change control through ServiceNow.
• Produce and maintain implementation plans, cutover steps, and support models.
• Coordinate delivery across matrix technical teams.
• Drive Post Implementation Reviews and continuous improvement.

Skills

Technical change control (ITIL)

ServiceNow Change Management

Building run-sheets/cutover plans

Stakeholder communication

Infrastructure exposure

Banking or financial services experience

Job description

Davidson is partnering with a leading banking organisation to secure a Technical Change & Implementation Consultant to support critical technology delivery, including a significant data centre migration. This is a high-visibility role within a mature change environment where governance, risk management and delivery discipline genuinely matter.

About the Role

The Technical Change & Implementation Consultant will own end-to-end technology change control and implementation coordination, ensuring changes are planned, approved, executed and reviewed to a high standard - with a key focus on data centre migration activities and associated infrastructure change.

Key responsibilities include:

• Managing ITIL-aligned change control through ServiceNow (change records, risk/impact, approvals, evidence).
• Producing and maintaining implementation plans/run-sheets, cutover steps, back-out plans and support models.
• Coordinating delivery across matrix technical teams (e.g., data centre operations, infrastructure, cloud, network, Wintel/Linux, storage).
• Supporting migration governance including CAB readiness, stakeholder sign-offs, and change window planning.
• Managing dependencies, release windows, schedule conflicts and technical collisions across migration and BAU.
• Driving Post Implementation Reviews (PIRs), lessons learned and continuous improvement.
• Providing clear status reporting, escalation, and risk management throughout the change lifecycle.

About You

The ideal candidate will bring strong technical change experience with a governance-first mindset, ideally with exposure to large-scale infrastructure or migration programs.

Required:

• Proven experience in technology change control (ITIL) within enterprise environments.
• Hands-on experience with ServiceNow Change Management (or equivalent tooling).
• Strong capability in building run-sheets/cutover plans, managing approvals and coordinating implementation activity.
• Confidence working across multiple teams and stakeholders, balancing delivery pace with risk controls.
• Excellent written documentation and communication skills (clear, structured, audit-friendly).
• Exposure to release management, cutover coordination, or major program delivery.
• Broad infrastructure exposure (network/Wintel/Linux/storage/cloud) in complex environments.
• Experience working in banking or financial services.

The Benefits

High-impact role supporting a major data centre migration and wider enterprise change portfolio.

Strong governance culture with clear ways of working and stakeholder alignment.

Opportunity to work across a broad technical landscape and mature enterprise tooling.

Hybrid working arrangements – CBD office.

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would have the relevant experience listed above and require further information, please contact Tara Gearon at [e-mail] quoting reference JN-022026-42553. Want to know more about Davidson? Visit us at www.davidsonwp.com