Technical Business Analyst

Daimler Truck Financial Services Australia; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

Flexible work culture

Employee recognition program

EAP

Job summary

Daimler Truck Financial Services Australia is seeking an experienced Technical Business Analyst for a 12-month contract based at our Head Office in Mulgrave. The role blends business analysis, technical analysis and system configuration to support the development and continuous improvement of our business systems.

You will work with stakeholders, Domain Leads, vendors and platform specialists to translate requirements into technical specifications, validate designs, and assist with testing,

Qualifications

• Advanced technical and BA skills including elicitation, documentation and prioritisation of requirements.
• Degree qualified in IT, Business or related field; relevant certifications essential.

Responsibilities

• Facilitate workshops with stakeholders to elicit requirements and shape technical needs.
• Analyse and document business and technical requirements to align with objectives.
• Develop functional specifications, process maps and user stories with acceptance criteria.
• Configure platform settings, workflows and business rules in line with approved designs.
• Test changes in non-production environments and support release readiness and implementation.
• Support UAT, defect triage and post-deployment verification.
• Act as primary contact between stakeholders and vendor teams for requirements and configuration.

Job description

The role:

Daimler Truck Financial Services has a new and exciting 12 month contract opportunity for an experienced and proactive Technical Business Analyst. Based at our Head Office in Mulgrave, and in a critical role within the Information Technology (IT) team, you will be accountable for supporting the development, enhancement and continuous improvement of our business systems. This is a hands-on role that combines business analysis, technical analysis and system configuration. Working closely with business stakeholders, Domain Leads, vendors and platform specialists, you will play a key role in identifying business needs, translating requirements into practical solutions, and supporting the successful delivery of system improvements that enhance operational effectiveness and business outcomes. In addition to core business analysis responsibilities, you will perform hands-on configuration and support those changes through testing, release readiness and implementation.

Reporting into the IT Delivery Manager, your key responsibilities will include:

• Facilitate workshops with business stakeholders and platform owners to elicit business requirements and shape these into clear technical requirements, process flows and data requirements.
• Analyse and document business and technical requirements, ensuring alignment with business objectives and operational processes.
• Develop functional specifications and technical business processes that accurately represent how systems and workflows must operate, validating them with stakeholders before build.
• Develop and maintain business process maps, functional specifications, user stories, acceptance criteria and supporting documentation.
• Perform impact analysis for proposed changes, identifying downstream effects on connected platforms, integration touchpoints and existing configurations.
• Contribute user stories and acceptance criteria, supporting Product Owners in translating business needs into prioritised, build-ready backlog items.
• Collaborate with business stakeholders, Domain Leads, vendors and platform specialists to ensure requirements are understood and effectively implemented.
• Configure platform settings, workflows, permissions and business rules according to reviewed and approved detailed design outputs, ensuring changes are consistent with requirements and platform operations.
• Test configuration changes within non-production environments ahead of formal release, working with relevant Configuration Owners, Specialists and Test Managers to validate outcomes.
• Support configuration deployment readiness activities, including configuration validation, release documentation and post-deployment verification.
• Support system testing, user acceptance testing (UAT) and defect triage, confirming that configured behaviour aligns with approved requirements and design.
• Prepare test cases and support business users through UAT for requirements and configurations that the role has helped shape or implement.
• Support the implementation of enhancements and operational improvements.
• Act as a day-to-day point of contact between business stakeholders and vendor technical and configuration teams, for requirements and configuration activities in progress.
• Contribute to continuous improvement initiatives, identifying opportunities to optimise system functionality, business processes and user experience.

Who we are looking for:

The successful candidate will possess advanced technical and BA skills, strategically leading and driving best performance while mentoring and creating trusting relationships with all business stakeholders, vendors and project staff. Experience configuring enterprise applications, point-of-sale systems or similar business platforms is essential. As an experienced Technical BA, you will be an analytical problem-solver, clear thinker and excellent communicator and listener. Your expertise in eliciting, documenting and prioritise business requirements will be of an exceptionally high standard. Having worked in effective teams throughout your career, you will be able to adapt quickly and efficiently, creating a winning team environment while sharing knowledge and working collaboratively other BA's working with you, bridging the gap between business and technology.

You will also be degree qualified in IT, Business or a related field, along with relevant certifications are essential.

Applications close Friday 13th November.

At Daimler Truck Financial Services, we put our people first because when our people are a priority they then will serve our customers and partners as their #1 priority.

We proudly offer generous employee benefits such as:

• discounted car leasing options
• on-site parking
• Great Place to Work initiatives and events
• EAP
• flexible & progressive work culture
• Employee Recognition and Reward programs
• ongoing learning and development opportunities

Our passion for our people also extends to Employee Recognition and Reward programs, as well as providing access to ongoing learning and development opportunities.