Tech Research & Insights Specialist

Synergy (Electricity Generation and Retail Corporation); Perth; On-site; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Generous paid parental leave

Learning and development opportunities

Volunteer leave

Job summary

Synergy (Electricity Generation and Retail Corporation) is seeking a Technology Research and Insights Specialist for a 12-month fixed-term role based at the Central Park office in Perth. The role develops a research and advisory service using industry research, experts and internal knowledge to support Synergy’s technology strategy and investments.

You will deliver market assessments, technology trend reports, and papers, while coordinating engagements with external analysts such as Gartner and

Qualifications

• Strong research and analytical capability to evaluate evidence and trends.
• Exceptional written communication and storytelling for technical and leadership audiences.
• Commercial and strategic thinking to connect research to business value and investment decisions.
• Strong stakeholder engagement and influencing across technology, procurement, leadership and external analysts.
• Highly organised, curious, self-directed with ability to manage multiple requests.

Responsibilities

• Deliver high-quality technology research and insights by analysing industry trends and technology developments; translate into clear recommendations.
• Produce audience-appropriate outputs: market assessments, trend reports, papers, executive briefings and presentations.
• Conduct opportunity, feasibility and future-state assessments to inform roadmaps, vendor selection and investments.
• Build relationships with research partners and vendors (e.g., Gartner, Info-Tech) and coordinate analyst engagements.
• Continuously improve the Technology Research and Insights service and knowledge repositories.

Skills

Research & analytics

Written communication

Commercial and strategic thinking

Stakeholder engagement

Organised & self-directed

Tools

Gartner

Info-Tech

Job description

Perth

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren’t just for some, they're for everyone.

This is where you come in.

Role Description

The Technology Research and Insights Specialist is a 12 month fixed term opportunity in our Technical and Business Services Unit based at our Central Park office in Perth.

The purpose of this role is to develop a research and advisory service that produces technology related research documents, summaries and position papers through leveraging industry research and advisory information services, industry experts, self-directed information gathering and knowledge gathering from technology functions within and outside of Synergy.

Job Responsibilities

• Deliver high-quality technology research and actionable insights by analysing industry trends, emerging technologies, market developments, and external research, translating complex information into clear recommendations that inform Synergy’s technology strategy and investment decisions.
• Produce compelling, audience-appropriate research outputs, including market assessments, technology trend reports, position and options papers, executive briefings, newsletters, and presentations that support informed decision-making.
• Conduct technology opportunity, feasibility, and future-state assessments to inform strategic roadmaps, platform and vendor selection, business cases, procurement activities, and technology investment priorities.
• Build and manage relationships with research partners, vendors, and industry experts, including Gartner and Info-Tech, coordinating analyst engagements, benchmarking pricing, and maximising the value of Synergy’s research subscriptions and partnerships.
• Accountable for and to continuously improve the Technology Research and Insights service through effective research processes, templates, quality standards, knowledge repositories, and internal knowledge-sharing activities that strengthen research capability across TBS and Synergy.

What You Will Bring

• Strong research and analytical capability, with demonstrated experience applying qualitative and quantitative methods to evaluate evidence, identify trends and synthesise complex information into meaningful insights.
• Exceptional written communication and storytelling skills, with the ability to produce concise, credible, and persuasive research reports, executive papers, and presentations for technical, commercial, and senior leadership audiences.
• Commercial and strategic thinking, including the ability to assess technology markets, compare vendors, interpret pricing and contract information, and connect research findings to business value, risk, and investment decisions.
• Strong stakeholder engagement and influencing skills, with the ability to build trusted relationships across technology teams, procurement, leadership, external analysts, vendors, and industry peers.
• Highly organised, curious and self-directed, with the initiative to manage competing research requests, coordinate external contributors, maintain high-quality standards and deliver practical outcomes within agreed timeframes.

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

• Flexible work arrangements
• Generous paid parental leave
• Other leave options including reproductive and purchased annual leave
• Volunteer leave so you can give back to your community
• Learning and development opportunities

More details can be found here

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.

Applications close Sunday the 30th of August 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

#S-DNI

Need some help?

Get in touch with our Talent Acquisition team at [e-mail]