Team Manager - Inbound

Priceline; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Team member discounts across Wesfarmrs

Novated leasing options

Employee Assistance Program (EAP)

Outdoor terrace for work and rest

Onsite gym and wellbeing facilities

End of trip facilities (cycle racks,Sh

Job summary

Wesfarmers Health in Sydney is seeking an experienced Inbound Manager to lead the Receiving function at our Marsden Park Fulfilment Centre. You will report to the Operations Manager and ensure inbound loads are unloaded, receipted and ready to support product availability and service outcomes.

As a key member of the Operations leadership team, you will drive operational excellence through people leadership, data-driven improvements and strong collaboration with Inventory and Replenishment to

Qualifications

• Proven leadership experience in warehouse/distribution/FMCG.
• Ability to analyse data and implement solutions.
• Experience leading teams through change and driving new processes.
• Strong communication and stakeholder management skills.
• Commercial and strategic thinking with focus on operational drivers.
• Experience leading continuous improvement initiatives using data-driven insights.
• Qualifications in Business, Management or Logistics preferred.

Responsibilities

• Lead and manage the Receiving function across the Fulfilment Centre, ensuring inbound loads are unloaded, receipted and completed in a timely manner.
• Plan workforce requirements and optimise staffing to achieve service and cost KPIs, including peak periods.
• Monitor productivity, accuracy and performance; provide coaching to drive outcomes.
• Analyse inbound operations data and drive continuous improvement initiatives.
• Collaborate with Inventory and Replenishment to ensure proper put-away and fulfilment outcomes.
• Foster a collaborative, customer-focused culture and a safe, high-performing workplace.
• Champion safety, payroll compliance and wellbeing within the team.

Skills

Leadership

Data analysis

Change management

Stakeholder management

Strategic thinking

Continuous improvement

People leadership

Education

Business/Management/Logistics

Job description

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At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We have an exciting opportunity for an experienced Inbound Manager to join our Sydney Fulfilment Centre in Marsden Park. Reporting to the Operations Manager, you will lead the Receiving function across the Fulfilment Centre, ensuring supplier deliveries are received safely, accurately and efficiently to support product availability and service outcomes across the business.

As a key member of the Operations leadership team, you will drive operational excellence through effective people leadership, stakeholder collaboration and continuous improvement, while fostering a positive, safety-focused and high-performing team culture.

Key Responsibilities:

• Lead and manage the Receiving function across the Fulfilment Centre, ensuring all inbound loads are unloaded, receipted and completed systemically in a timely manner to support downstream operations
• Plan workforce requirements and optimise staffing levels to achieve service and cost KPIs, while ensuring capability across the team to effectively manage peaks in activity, absence and turnover
• Monitor productivity, accuracy and performance, providing timely coaching and development to drive operational excellence and achieve receiving targets
• Optimise inbound operations through data analysis, performance reporting and continuous improvement initiatives that enhance efficiency, accuracy and service delivery
• Partner closely with Inventory and Replenishment teams to ensure product is received, presented and allocated appropriately to support timely put away and fulfilment outcomes
• Foster a collaborative and customer-focused culture, building strong engagement across the Inbound team and broader Distribution Centre to deliver the best outcomes for the Fulfilment Centre as a whole
• Champion safety, wellbeing and people leadership, ensuring compliance with company policies, legislative requirements and payroll obligations, while promoting a positive, high-performing and safety-focused workplace culture

What you’ll bring:

• Proven leadership experience within a warehouse, distribution centre or FMCG environment
• Demonstrated ability to analyse data, identify operational challenges and implement effective solutions that improve team and business outcomes
• Proven experience leading and supporting teams through change, with the ability to drive adoption of new processes and ways of working
• Strong communication and stakeholder management skills, with the ability to clearly convey messages, actively listen and provide constructive feedback
• Commercial and strategic thinking, with an understanding of the key drivers of operational success and the ability to balance short and long-term priorities
• Experience leading continuous improvement initiatives, using data and insights to optimise processes, drive efficiencies and enhance performance
• Qualifications in Business, Management, Logistics or a related discipline will be highly regarded

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Instantscripts and Clear Skincare Clinics
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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