Team Manager - Family & Domestic Violence

Hitalent; Rockhampton Regional; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Competitive SCHADS Level 7 salary

Senior leadership role

Professional development and ongoing/s

Job summary

HiTalent Recruitment is seeking a High Risk Team Manager to lead a specialist team delivering integrated responses to domestic and family violence in the Capricornia region. You will provide strategic and operational leadership, coordinating with government and community partners to strengthen safety outcomes for victim-survivors.

The role requires extensive experience in high-risk assessment, trauma-informed practice, and culturally responsive leadership, with a focus on governance and program

Qualifications

• Senior leadership experience in domestic and family violence services.
• Experience with high-risk assessment and safety planning.

Responsibilities

• Lead the High Risk Team and Integrated Service Response across Capricornia.
• Chair weekly multi-agency High Risk Team meetings.
• Oversee risk assessment, safety planning and CRASF compliance.
• Develop staff and foster a supportive, accountable culture.
• Build partnerships with government and community service providers.

Skills

Leadership

High-risk assessment

Safety planning

Stakeholder engagement

Trauma-informed practice

Aboriginal and Torres Strait Islander–

Education

Tertiary qualification in Social Work or related field

CRASF Level 2 & 3 training

Job description

• REF: REF419
• Date listed: 04 Nov 2026
• Location: Rockhampton
• Salary: ******
• Category: Family & Domestic Violence
• Type: Permanent

High Risk Team Manager – Domestic & Family Violence

Location: Rockhampton, QLD | SCHADS Level 7

HiTalent Recruitment is seeking an experienced High Risk Team Manager to join a well-respected not-for-profit organisation based in Rockhampton, Queensland.

This is a senior leadership opportunity within the domestic and family violence sector, overseeing the delivery of a specialist High Risk Team (HRT) and Integrated Service Response (ISR) across the Capricornia region.

You will provide strategic and operational leadership, working collaboratively with government agencies, community organisations and specialist services to strengthen coordinated responses to individuals and families experiencing domestic and family violence.

Are you an experienced domestic and family violence professional with strong leadership skills and a passion for improving safety outcomes for victim-survivors?

Reporting to the Domestic and Family Violence Services Manager, your key responsibilities are:

• Lead and oversee the delivery of the High Risk Team and Integrated Service Response across the Capricornia region.
• Chair weekly multi-agency High Risk Team meetings, facilitating collaborative risk assessment and safety planning.
• Provide specialist leadership in domestic and family violence practice, ensuring trauma-informed, culturally safe and victim-survivor-centred approaches.
• Lead, supervise and develop staff, promoting a supportive and accountable team environment.
• Build and maintain strong partnerships with government agencies, community organisations and specialist service providers.
• Oversee high-risk assessment processes, ensuring compliance with the Common Risk and Safety Framework (CRASF) and relevant legislation.
• Monitor program performance, service delivery, quality assurance and contractual reporting requirements.
• Identify service gaps, emerging risks and opportunities to strengthen integrated responses across the region.
• Support continuous improvement, workforce development and best-practice service delivery.
• Ensure effective governance, information sharing and operational risk management.

To be successful in this role, you will require:

• Tertiary qualification in Social Work, Psychology, Human Services, Community Services or a related discipline.
• Substantial experience working within specialist domestic and family violence services, particularly high-risk assessment and safety planning.
• Demonstrated leadership experience managing teams, programs or service delivery within the community services sector.
• Strong understanding of domestic and family violence dynamics, trauma-informed practice and victim-survivor-centred approaches.
• Knowledge of the Common Risk and Safety Framework (CRASF), High Risk Team protocols and relevant information-sharing legislation.
• Experience working collaboratively with government agencies and multidisciplinary stakeholders.
• Excellent communication, stakeholder engagement and conflict-resolution skills.
• Strong program management, reporting, quality assurance and risk management capabilities.
• Ability to provide culturally responsive leadership and work effectively with Aboriginal and Torres Strait Islander communities.
• Current Queensland C Class Driver Licence.
• Completion of CRASF Level 2, Level 3 and Information Sharing training, or willingness to complete within an agreed timeframe.

Benefits:

• Competitive salary aligned with SCHADS Level 7.
• Senior leadership opportunity within an established not-for-profit organisation.
• Opportunity to influence domestic and family violence service delivery across the Capricornia region.
• Lead a specialist team supporting coordinated responses to individuals experiencing high-risk domestic and family violence.
• Work collaboratively with government agencies and community service providers.
• Access to professional development and ongoing supervision.
• Meaningful work contributing to improved safety outcomes for victim-survivors and their families.
• Join a values-driven organisation committed to community wellbeing and culturally responsive practice.

We look forward to hearing from you!