Team Manager - DC

Sigma Healthcare; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Learning & development

Salary reviews

Parental leave

Employee discounts

EAP services

Job summary

Sigma Healthcare is seeking a Team Manager for our Distribution Centre in Sydney. You will lead daily warehouse operations, drive safety, and champion continuous improvement while developing a high-performing team.

Reporting to the Operations Manager, you will manage a team of warehouse staff, optimise processes, and ensure productivity, accuracy and customer service targets are met in a fast-paced environment.

Qualifications

• Experience leading teams in warehouse, logistics or distribution environments.
• Strong people leadership and coaching skills.
• Experience managing safety, performance and operational outcomes.

Responsibilities

• Lead and manage daily warehouse operations across receiving, picking, dispatch and inventory.
• Drive safety-first behaviours and maintain a safe working environment for all team members.
• Coach, support and develop team members to achieve high performance and engagement.
• Monitor operational KPIs including productivity, accuracy and service levels.
• Identify and implement continuous improvement initiatives to improve efficiency and reduce costs.
• Manage labour planning and roster requirements to meet operational demands.
• Conduct performance management, coaching and development conversations.
• Ensure compliance with SOPs, quality standards and legislative requirements.

Skills

People leadership

Coaching

Communication

Problem solving

Stakeholder management

Change management

Tools

RF technology

WMS / warehouse systems

Automated environments

Job description

Join Sigma Healthcare and help keep Australia's healthcare supply chain moving!

At Sigma Healthcare, we're proud to be an essential part of Australia's healthcare system. Every day, our Distribution Centres help deliver medicines and healthcare products to pharmacies, hospitals and healthcare providers across the country.

We're currently seeking an experienced Team Manager to join our Distribution Centre leadership team. This is an exciting opportunity for a people-focused leader who thrives in a fast-paced warehouse environment and is passionate about safety, service, continuous improvement, and developing high-performing teams.

About the Role

As a Team Manager, you will be responsible for leading the day-to-day warehouse operation, ensuring productivity, accuracy, safety, and customer service targets are consistently achieved. You will play a key role in driving operational performance while fostering a positive and engaged team culture.

Working closely with the Operations Manager, you will lead and develop a team of warehouse employees while maintaining efficient warehouse processes and championing continuous improvement initiatives.

Key Responsibilities

• Lead and manage daily warehouse operations across receiving, picking, dispatch and inventory activities
• Drive safety-first behaviours and maintain a safe working environment for all team members
• Coach, support and develop team members to achieve high performance and engagement
• Monitor operational KPIs including productivity, accuracy and service levels
• Identify and implement continuous improvement initiatives to improve efficiency and reduce costs
• Manage labour planning and roster requirements to meet operational demands
• Conduct performance management, coaching and development conversations
• Ensure compliance with Standard Operating Procedures, quality standards and legislative requirements
• Oversee inventory accuracy and warehouse housekeeping standards
• Support recruitment, onboarding and training activities
• Maintain strong stakeholder relationships across the business

About You

You are an experienced warehouse leader who enjoys motivating teams and delivering operational excellence in a dynamic environment.

To be successful, you'll bring:

• Previous experience leading teams within a warehouse, logistics, FMCG or distribution environment
• Strong people leadership and coaching skills
• Experience managing safety, performance and operational outcomes
• Knowledge of warehouse systems, RF technology and automated environments
• Excellent problem-solving and decision-making capabilities
• Strong communication and stakeholder management skills
• A continuous improvement mindset and ability to drive change
• Flexibility to adapt to changing operational priorities

Why Join Sigma Healthcare?

• Grow your career with purpose –Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
• Be rewarded for your impact –Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
• Paid parental leave –We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
• Exclusive savings –Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
• Support when you need it –Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.