Team Manager

Woolworths Supermarkets; Cumberland; On-site; AUD 70,000 - 90,000; Full time

Job summary

Woolworths Group is hiring a hands-on Team Leader for Proactive Services across our stores in NSW. You’ll lead a team responsible for cleaning, trolley collection and waste support, while delivering outstanding service to customers and store colleagues.

In this full-time role you’ll create rosters, manage attendance, oversee consumables within budget, and work alongside Store Leadership to tackle daily priorities. Physical fitness and flexibility across shifts are essential.

Qualifications

• Demonstrated ability to lead and develop teams in a retail environment.
• Willingness to work across different store environments and shifts.
• Commitment to safety and compliance in daily operations.

Responsibilities

• Lead, coach, and develop a team within cleaning, trolley collection and waste support
• Create a roster for your team to ensure that all daily tasks and operations are covered
• Work with the Store Leadership teams to identify challenges, areas of opportunity and upcoming priorities
• Complete time and attendance activities for your team members, such as tracking hours, managing absences, and ensuring compliance with company policy
• Order all consumables for your stores, such as cleaning supplies, and maintain these within a budget
• Provide hands-on contribution by performing core operational tasks alongside the team, providing direct support to ensure the smooth running of day-to-day activities, including cleaning, trolley collection and waste management

Skills

Team leadership

Coaching

Retail experience

Attention to cleanliness

Job description

• Be a hands‑on leader, working across different stores and motivating your team to do their best work
• Partner with various store teams to provide outstanding service
• Full-time salaried role best suited to an individual with flexible availability to work across early mornings, days, late nights, and weekends

About the role

Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers (and your colleagues) to experience an environment that is hygienically clean to work and shop in. You'll work side-by-side with your team whilst bringing a little good to everyone, every day.

What you'll do

• Lead, coach, and develop a team within cleaning, trolley collection and waste support
• Create a roster for your team to ensure that all daily tasks and operations are covered
• Work with the Store Leadership teams to identify challenges, areas of opportunity and upcoming priorities
• Complete time and attendance activities for your team members, such as tracking hours, managing absences, and ensuring compliance with company policy
• Order all consumables for your stores, such as cleaning supplies, and maintain these within a budget
• Provide hands‑on contribution by performing core operational tasks alongside the team, providing direct support to ensure the smooth running of day-to-day activities, including cleaning, trolley collection and waste management

What you'll bring

• An ambitious mindset, a love of retail, and a passion for people to a promising role with room to grow your career
• Flexibility to work in different environments such as the shop floor, fridges, freezers and carparks
• A good eye for cleanliness and small details
• Physical fitness is essential for this role, as it involves physically demanding tasks
• The ability to work with other Department Managers and the Store Leadership Team to plan and coordinate routines and timeframes
• You need to be organised to make sure your team has all the equipment and supplies they need to work safely and efficiently
• Comfortable working with a regulated framework (Food Safety, industrial regulations, code of conducts etc)
• A valid full Australian drivers licence (Green P’s or full licence) is essential as you may collect trolleys using our vehicles

Note: Woolworths Group is an inclusive, team‑first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.

What you'll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app
• A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.