Team Leader - SIL - Ipswich Area

LME Care - Registered NDIS Provider | Supported Independent Living; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Job summary

LME Care - Registered NDIS Provider | Supported Independent Living is seeking a seasoned Team Leader to supervise SIL homes, mentor support workers, and champion participant wellbeing.

This full-time, on-site leadership role requires empathy, accountability, and a commitment to person-centred care as outlined in NDIS plans and standards. You will coordinate with families and allied health professionals to support holistic participant outcomes and ensure high-quality service delivery.

Qualifications

• Appropriate experience, leadership and qualifications within the disability, aged care, or community services sector.
• Strong knowledge of the NDIS, person centred approaches, and relevant legislation.

Responsibilities

• Provide leadership, guidance, and day to day supervision to a team of support workers across SIL homes
• Act as the first point of contact for support workers, participants, and families, fostering open and respectful communication
• Ensure all supports are delivered in a person-centred way, aligned with each participant's NDIS plan and individual goals
• Oversee compliance with NDIS Practice Standards, and LME Care's internal policies to maintain safe and consistent service delivery
• Respond promptly to incidents, safeguarding concerns, and escalations, completing all required documentation accurately and on time
• Coordinate with allied health professionals, support coordinators, and families to support holistic participant outcomes
• Coach and develop support workers through regular check ins, on the job guidance, and performance conversations
• Contribute to continuous improvement initiatives that enhance the quality, safety, and experience of care

Skills

Leadership

Team management

NDIS knowledge

Person-centred care

Education

Experience in disability/aged care

Leadership experience

Job description

About LME Care

At LME Care we actively pursue our value of “Living Our Best Lives”. This is true for our participants, our employees and all stakeholders that we interact with. To support this value, we have a culture driven by respect, this concept guides our daily behaviours.

About LME Care

At LME Care we actively pursue our value of “Living Our Best Lives”. This is true for our participants, our employees and all stakeholders that we interact with. To support this value, we have a culture driven by respect, this concept guides our daily behaviours.

The Opportunity

We are looking for an experienced and passionate Team Leader to join our Supported Independent Living team on a full-time basis. In this role, you will be the cornerstone of day-to-day operations, mentoring support workers, championing participant wellbeing, and ensuring the highest standards of person-centred care are maintained across your homes.

This role requires to be a male Team Leader, as some participants are unable to receive support from female staff due to their individual support needs.

This is a hands-on leadership role where your compassion, accountability, and commitment to our values will directly shape the lives of the people we support.

Your Responsibilities

• Provide leadership, guidance, and day to day supervision to a team of support workers across SIL homes
• Act as the first point of contact for support workers, participants, and families, fostering open and respectful communication
• Ensure all supports are delivered in a person-centred way, aligned with each participant's NDIS plan and individual goals
• Oversee compliance with NDIS Practice Standards, and LME Care's internal policies to maintain safe and consistent service delivery
• Respond promptly to incidents, safeguarding concerns, and escalations, completing all required documentation accurately and on time
• Coordinate with allied health professionals, support coordinators, and families to support holistic participant outcomes
• Coach and develop support workers through regular check ins, on the job guidance, and performance conversations
• Contribute to continuous improvement initiatives that enhance the quality, safety, and experience of care

What You'll Bring

• Genuine alignment with LME Care's values, especially empathy, respect, and empowering all stakeholders to live their best lives
• Appropriate experience, leadership and qualifications within the disability, aged care, or community services sector
• Strong knowledge of the NDIS, person centred approaches, and relevant legislation

Why Join LME Care?

• Be part of a growing, purpose driven organisation that genuinely puts people first
• Access a dedicated full time trainer and Registered Nurse support structure, because we invest in our team
• Competitive remuneration Award Rate 4.1
• Meaningful work where your leadership directly improves people's lives every single day
• Opportunities for professional development and career growth within a rapidly expanding provider