Team Leader - ReSet

Centrecare; Western Australia; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration package

Salary packaging up to $15,900

Corporate health cover (Bupa/Medibank)

Annual leave loading 17.5%

Extra 5 days leave per year

Professional development training

Insurance cover to/from work

Employee Assistance Program

Job summary

Centrecare is seeking a proactive Team Leader for the ReSet South Hub in the Perth region. You will lead an integrated team delivering reintegration services, ensuring culturally safe and evidence-informed practice while collaborating with partners and stakeholders.

You will drive staff development, oversee intake and planning, and contribute to service continuity and outcomes across hubs. A strong background in community services and crisis intervention is essential.

Qualifications

• Previous leadership experience within therapeutic, counselling or community services.
• Sound crisis intervention skills and knowledge.
• Demonstrated experience leading teams.
• Specialist knowledge of community services and service delivery.

Responsibilities

• Provide leadership, supervision and practice oversight to the ReSet South Hub team, fostering a culturally safe, strengths-based and outcomes-focused service environment.
• Support high-quality client intake, assessment, case planning and review processes in accordance with ReSet service requirements and contractual obligations.
• Work collaboratively with Wungening Aboriginal Corporation, consortium partners and Department of Justice stakeholders to ensure coordinated and effective service delivery.
• Monitor service performance, client outcomes and data quality, ensuring compliance with funding, reporting and accreditation requirements.
• Facilitate regular team meetings, reflective practice and supervision to support staff wellbeing, capability development and continuous improvement.

Skills

Leadership

Crisis intervention

Team management

Community services

Justice setting

Case management

Job description

• Inspire teams, build partnerships and deliver lasting community impact
• Take the next step in your leadership career with a respected NFP
• Extra leave, salary packaging and meaningful work that matters

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

About Centrecare

Centrecare is a not-for-profit organisation with just over 300employees and is committed to delivering quality professional counselling, support, accommodation, mediation, and training services:in over 11 locations across the Perth Metro, Goldfields and Bunbury region.

About the Service

The ReSet Reintegration Service is a culturally responsive adult justice program that supports men and women in prison and throughout their transition back into the community. Led by Wungening Aboriginal Corporation and delivered in partnership with Centrecare, Waalitj Foundation and Zonta House, ReSet works with individuals before release and for up to 12 months following release to support successful reintegration and reduce further offending. The service provides holistic support across family and community connection, parenting, accommodation, employment and training, health and wellbeing, and community engagement. Through a strengths-based and trauma-informed approach, ReSet assists people to build self-belief, strengthen family relationships, achieve stability, and create meaningful pathways toward long-term independence and community participation. The service operates through North and South Hubs across metropolitan Perth, delivering integrated support to people involved in the justice system.

The Team Leader leads the ReSet South Hub, providing day-to-day leadership, practice oversight and supervision to an integrated team of partnership staff delivering reintegration services. Working closely alongside Wungening's ReSet North Hub Coordinator, the ReSet Program Manager, consortium partners and Department of Justice stakeholders, this role is responsible for ensuring high-quality, culturally safe and evidence-informed service delivery. The Team Leader supports staff development, drives continuous improvement, and fosters collaboration across hubs and partner agencies to ensure clients receive coordinated support that strengthens family connections, addresses barriers to reintegration, and promotes lasting positive outcomes in the community.

• Provide leadership, supervision and practice oversight to the ReSet South Hub team, fostering a culturally safe, strengths-based and outcomes-focused service environment.
• Support high-quality client intake, assessment, case planning and review processes in accordance with ReSet service requirements and contractual obligations.
• Work collaboratively with Wungening Aboriginal Corporation, consortium partners and Department of Justice stakeholders to ensure coordinated and effective service delivery.
• Monitor service performance, client outcomes and data quality, ensuring compliance with funding, reporting and accreditation requirements.
• Facilitate regular team meetings, reflective practice and supervision to support staff wellbeing, capability development and continuous improvement.
• Promote culturally responsive, trauma-informed and evidence-informed practice that supports successful reintegration, family connection and community participation for clients leaving custody.
• Contribute to service development, partnership engagement and the achievement of ReSet's strategic and operational objectives.
• Actively contribute as a member of the Centrecare Gosnells Leadership Team, supporting organisational priorities, workforce development, service integration, and a collaborative leadership culture across the broader Gosnells portfolio.

What we are looking for

We are interested in a strong leader and communicator with the ability to work both autonomously and collaboratively with Senior Management on long term goals. Someone that can support, mentor, and provide staff with a solution focused approach.

• Previous leadership experience within therapeutic, counselling or community services.
• Sound crisis intervention skills and knowledge.
• Demonstrated experience leading teams.
• Specialist knowledge of community services and service delivery gained through experience, education, or training.
• Experience in Family and Domestic Violence program and service delivery.
• Relevant Experience working in a Justice Setting.
• Experience in case management, report writing, and coordination of client services.
• Possession of a current 'C' (previously 'A') class driver's license and vehicle.

What’s on offer

• A competitive remuneration package.
• Excellent salary packaging options (up to $15,900).
• Access to corporate health cover provided for by Bupa and Medibank Private.
• Annual leave loading at 17.5%.
• Extra 5 days leave per year.
• Access to professional development training.
• Insurance cover to and from work.
• Employee Assistance Program.

How to Apply

A full list of the selection criteria can be accessed on our online job portal – click Apply and you will be direct to our portal.To be successfully screened for this role, applications will only be considered if selection criteria is submitted.

Position Closes:11 October 2026

Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.Should you have any queries please contact Michelle Angell, Human Resources Lead on [phone] for a confidential discussion.

Children feel Valued, Heard, and Safe:

Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive:

We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart:

Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

Vacancy Description - Application Package - Team Leader - ReSet - Sept 2026.pdf (669 kB)

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