Team Leader, Regulated Meter Data Services

Ausnet Services Ltd; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

AusNet is seeking a Team Leader - Regulated Meter Data Services to lead the Regulated Meter Data team within the Gas & Metering business. You will oversee compliant delivery of meter data and provide governance, performance oversight and subject-matter expertise to regulators and market participants.

The role requires leadership of operations, strong stakeholder management, and experience with meter data systems.

Qualifications

• Demonstrated experience leading operational teams in a complex environment.
• Experience with Meter Data Management systems or related utility data platforms.
• Strong analytical and problem-solving skills; ability to identify root causes and implement solutions.
• Advanced Microsoft Excel and Access skills; SQL experience is highly regarded.

Responsibilities

• Lead and develop the Regulated Meter Data team to meet operational and strategic objectives.
• Oversee timely, accurate delivery of regulated meter data per Victorian AMI obligations and AEMO requirements.
• Provide Tier 1 support for meter data systems and coordinate issue resolution with IT and stakeholders.
• Engage with retailers, market operators and industry participants to implement regulatory changes and drive improvements.
• Support strategic projects and energy transition initiatives with subject-matter expertise.
• Lead retailer engagement forums and operational performance discussions.

Skills

Leadership

Analytical skills

Stakeholder management

Excel

Access

SQL

Budget management

Tools

Meter Data Management systems

Job description

We bring the energy – through purpose and people. Play a key leadership role in one of Victoria's largest regulated metering operations and influence industry change and support the transition to a cleaner energy future.

As Team Leader - Regulated Meter Data Services, you will lead a critical function responsible for the compliant delivery of regulated metering data across Victoria's electricity market. The team manages and delivers Remote AMI, Unmetered and Manual meter data services to support regulatory obligations and market participants.

This role is critical to providing operational leadership, governance, and oversight of Metering and Market Services. It ensures compliance with regulatory and market obligations, drives data quality and operational performance, and supports the reliable delivery of metering services.

This is a permanent full-time opportunity based in Southbank, Melbourne, with a hybrid work arrangement (office/WFH) and is part of our Gas & Metering Team.

What you’ll be doing in this role:

• Lead and further develop a high-performing Regulated Meter Data team within the Gas & Metering business
• Oversee the timely and accurate processing and delivery of regulated meter data, ensuring compliance with Victorian AMI obligations, AEMO requirements and business service levels
• Provide operational leadership and Tier 1 support for meter data systems, coordinating issue resolution with IT and key stakeholders
• Partner with internal and external stakeholders to implement industry and regulatory changes, improve operational performance, and drive continuous improvement initiatives
• Support strategic projects and renewable energy initiatives by providing subject matter expertise on regulated meter data processes and best practice
• Lead industry engagement activities and strengthen relationships with retailers, market operators and industry participants

What you will deliver:

• Effective leadership, prioritisation and workflow management of the Regulated Meter Data team to achieve operational and strategic objectives
• Strong governance and compliance outcomes across regulated meter data services
• Successful delivery of market and energy transition programs impacting regulated meter data processes
• Strong relationships with AEMO, retailers and industry stakeholders
• Leadership of retailer engagement forums and operational performance discussions

What we're looking for:

• Demonstrated experience leading operational teams and service providers in a complex environment
• Experience with Meter Data Management systems, preferably within the energy or utilities sector
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement sustainable solutions
• Advanced Microsoft Excel and Access skills; SQL experience is highly regarded
• Experience managing operational expenditure (OPEX) budgets
• Strong stakeholder management and communication skills, with the ability to influence outcomes across multiple business areas

The AusNet experience is all about…

• Solving some of the most complex energy challenges of our time:We love unpacking clever ways and looking at things differently.
• Building an energy future to be proud of:We’re a trusted leader, with deep expertise, driven to do what’s right for our customers and communities.
• Being a part of a team that cares deeply about each other:We share in the good times. We support in the tough times. And we’re humble through and through.

We’re committed to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process, we're happy to discuss how we can support you.

At AusNet, we bring the energy!