Team Leader People Services

Catholiccare-Sydney; Hobart; On-site; AUD 64,000 - 90,000; Part time

Benefits offered by this job

Salary packaging benefits

Bonus leave days per year

Discounted private health insurance

Be part of a leading NFP organisation

Job summary

CatholicCare Tasmania is seeking an experienced Team Leader People Services to lead our People Services team on a 12-month maternity leave contract in Hobart. You'll manage recruitment, onboarding, HRIS, compliance and payroll-related processes, delivering practical workforce solutions that improve employee experience.

You will report to the Head of People & Culture and drive continuous improvement across systems, resources and processes while supporting managers and staff with professional

Qualifications

• Experience leading or coordinating a People & Culture or HR shared services team.
• Strong experience with recruitment, onboarding, workforce administration and payroll-related processes.
• Experience administering and improving HRIS and workforce processes.
• Excellent interpersonal, communication and stakeholder engagement skills.
• Knowledge of employment legislation and confidentiality.
• Ability to analyse data and drive process improvements.
• Ability to translate complex information into practical resources.
• End-user focused design of workforce services and systems.
• Experience contributing to People & Culture projects.

Responsibilities

• Lead and develop the People Services team to deliver compliant workforce support.
• Oversee recruitment, onboarding and employee lifecycle administration.
• Improve HRIS and workflow processes for efficiency.
• Provide guidance to managers on recruitment and selection best practice.
• Support compliance, reporting and records management.
• Develop self-service tools and practical resources for staff.
• Contribute to People & Culture initiatives and organizational improvement.
• Use workforce data to identify improvement opportunities and enhance employee experience.

Skills

People leadership

Service delivery

Continuous improvement

Stakeholder engagement

Communication skills

Data analysis

HRIS knowledge

Tools

HRIS

Job description

Part-Time 0.8 | Fixed Term 12 Month Maternity Leave Cover

At CatholicCare Tasmania, our people are at the heart of everything we do. We're seeking an experienced and service-focused Team Leader People Services to lead our People Services team and ensure the delivery of high-quality People & Culture support across the organisation on a 12-month maternity leave contract, starting end of September.

This is an exciting opportunity for someone who enjoys leading people, improving systems and processes, and delivering practical workforce solutions that make a genuine difference to employees and managers. You'll lead a small team responsible for recruitment, onboarding, workforce administration, HR systems, compliance, reporting, learning and development administration, and injury management support. You'll also play a key role in improving the way our people services operate through better systems, processes and resources.

About the Role

Reporting to the Head of People & Culture, you will:

• Lead and develop the People Services team to deliver responsive, customer-focused and compliant workforce support.
• Provide expertise and guidance to managers on recruitment and selection best practice.
• Oversee recruitment, onboarding and employee lifecycle administration.
• Lead the administration and continuous improvement of our HR Information System and workforce processes.
• Support workforce compliance, reporting, records management and payroll-related coordination.
• Develop practical resources, guides and self-service tools that build workforce capability.
• Contribute to People & Culture initiatives, projects and organisational improvement activities.
• Use workforce data and insights to identify opportunities for improvement and enhance employee experience.

About You (Selection Criteria)

You are a capable People & Culture professional who enjoys balancing people leadership, service delivery and continuous improvement. You will bring:

• Demonstrated experience leading or coordinating a People & Culture, Human Resources or shared services team, with a focus on service delivery, collaboration and continuous improvement.
• Strong experience across operational People & Culture functions, including recruitment and selection, onboarding, workforce administration, workforce compliance, learning and development administration, injury management administration and payroll-related processes.
• Demonstrated expertise in contemporary recruitment and selection practices, including the ability to provide advice and support to managers to achieve effective, compliant and positive recruitment outcomes.
• Experience administering and improving Human Resource Information Systems (HRIS) and workforce processes, with the ability to maintain data integrity, support users and identify opportunities to improve efficiency and service delivery.
• Well-developed interpersonal, communication and stakeholder engagement skills, with the ability to build trusted working relationships and provide professional advice and support to managers, employees and key stakeholders.
• Demonstrated analytical and problem-solving skills, including the ability to identify root causes, analyse information, recommend solutions and improve workforce processes and practices.
• Experience developing and maintaining workforce resources, procedures, guides and documentation, with the ability to translate complex information into practical and user-friendly solutions.
• Demonstrated ability to apply systems thinking and end-user focused approaches to the design and improvement of workforce services, systems and processes.
• Experience contributing to People & Culture projects, organisational initiatives and continuous improvement activities that enhance employee experience, service delivery and operational outcomes.
• Sound knowledge of employment legislation, industrial instruments, workforce compliance obligations and contemporary People & Culture practices, with a commitment to confidentiality, professionalism and ethical decision-making.

What we offer:

• Salary packaging benefits to increase your take-home pay
• Four (4) bonus leave days per year
• Discounted private health insurance
• Be part of a leading NFP organisation committed to compassion, service, and community wellbeing.

CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports a family friendly workplace. The successful applicant must be eligible to work in Australia and will need toevidencetheir registration to Work with Vulnerable People and Police Check as part of the recruitment process.