Team Leader Payroll

City of Canterbury Bankstown Council; Canterbury-Bankstown; On-site; AUD 98,000 - 120,000; Full time

Benefits offered by this job

Attractive remuneration package

Long service leave (local government)

Generous parental leave options

Health and wellbeing programs

Job summary

City of Canterbury Bankstown Council is seeking a permanent, full-time Team Leader Payroll to lead end-to-end payroll operations with accuracy, compliance and customer service.

You will head the Payroll team, shape policies, and drive improvements using HRIS tools such as SuccessFactors, SAP and Kronos, while supporting staff wellbeing and development. This role offers local government benefits and a clear career path.

Qualifications

• Experience leading end-to-end payroll within medium to large organisations.
• Strong knowledge of Award interpretation, superannuation, PAYG, STP and taxation.
• Experience using HRIS and payroll systems (SuccessFactors, SAP, Kronos).
• Ability to resolve complex payroll discrepancies and staff inquiries.

Responsibilities

• Lead, mentor and develop the Payroll team; build capability and a positive environment.
• Oversee end-to-end payroll operations with accuracy, compliance and high-quality service.
• Develop and maintain payroll policies and procedures aligned with legislation and awards.
• Provide expert payroll and systems advice; coordinate reconciliations, audits and year-end processes.
• Drive continuous improvement across payroll systems, processes and service delivery.

Skills

Payroll leadership

Staff mentoring

Attention to detail

Stakeholder communication

Leadership

Education

Tertiary quals in HR/Business/Finance or equivalent

Tools

SuccessFactors

SAP

Kronos

Job description

City of Canterbury Bankstown Council – Bankstown NSW

The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 29 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents.

The role

This is an exciting permanent full-time opportunity to lead Council's Payroll team and take ownership of the delivery of an accurate, compliant and customer-focused payroll function.

As Team Leader Payroll, you will provide leadership and support to the team while overseeing the end-to-end payroll function, including payroll processing, systems, customer service, policies, procedures and continuous improvement.

As Council's internal payroll and systems expert, you will play a key role in ensuring our payroll practices meet legislative, Award, ATO, superannuation and organisational requirements. You'll provide trusted advice across the organisation, work with external advisors and system providers where required, and drive improvements that strengthen the way we deliver payroll services.

Importantly, you'll also create a positive and supportive team environment, building capability and supporting the wellbeing and development of your team.

Duties will include but not be limited to:

• Lead, mentor and develop the Payroll team, building capability, performance and a positive team environment.
• Oversee the effective delivery of payroll operations, ensuring accuracy, compliance and high-quality customer service.
• Develop and maintain payroll policies and procedures in line with legislation, Award requirements and Council standards.
• Provide expert payroll and systems advice, ensuring compliance with ATO, superannuation and internal requirements.
• Coordinate payroll reconciliations, audits and end-of-year processes.
• Drive continuous improvement across payroll systems, processes and service delivery.
• Oversee payroll system maintenance and work collaboratively with internal stakeholders, vendors and external specialists.
• Identify training needs and deliver payroll-related training and development across the team and organisation.

*For a full list of duties, click here to review the position description.

You will have

• Tertiary qualifications in Human Resources, Business, Finance or a related discipline, or equivalent experience leading an end-to-end payroll function.
• Demonstrated experience managing end-to-end payroll within a medium to large organisation.
• Strong knowledge of Award and Enterprise Agreement interpretation, superannuation, PAYG, STP and taxation requirements.
• Proven experience leading and developing a payroll team.
• Strong understanding of payroll deadlines, accuracy controls, reconciliations, reporting and audit requirements.
• Demonstrated experience using HRIS and payroll systems, such as SuccessFactors, SAP and Kronos.
• Ability to confidently resolve complex payroll discrepancies, escalations and employee enquiries.
• Strong attention to detail, accuracy and data integrity.

The salary for this position starts from $108,644 (Grade H, Step 1) + 12% super.

What's on offer

• An attractive remuneration package.
• Embrace a better work-life balance, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Kelly Figueira (Manager Human Resources) at **************@cbcity.nsw.gov.au

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.