Team Leader - Non-Residential AOD Services

The Salvation Army Australia; Greater Bendigo; On-site; AUD 115,000 - 120,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 taxfree

12 weeks parental leave

Employee Assistance Program

Professional development opportunities

Job summary

The Salvation Army Australia in Bendigo is seeking a Team Leader - Non-Residential AOD Services to guide a dedicated Bendigo-based team delivering intake, assessments and counselling for AOD clients. You will combine clinical expertise with people leadership to ensure service excellence and strong frontline impact.

You will oversee care planning, coordinate services, and support staff development while maintaining compliance with funding requirements.

Qualifications

• Leadership of multidisciplinary AOD teams.
• Experience in supervision/mentoring staff.
• Experience with assessment, counselling and recovery-oriented practice.

Responsibilities

• Lead a multidisciplinary team of AOD practitioners delivering intake, assessments and counselling.
• Provide clinical oversight and professional guidance to staff.
• Manage service performance, quality standards and outcomes.
• Facilitate team meetings, supervision and staff development.
• Build and maintain relationships with stakeholders and partner agencies.

Skills

Team leadership

Clinical expertise

People leadership

Stakeholder engagement

Communication

Trauma-informed practice

Culturally safe practice

Education

Social Work, Human Services, Community Services, Health, or related discipline

Job description

Lead with purpose. Inspire a team. Transform lives.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest and most trusted providers of Alcohol and Other Drug (AOD) services. Through withdrawal support, rehabilitation, harm reduction, and recovery programs, we help people overcome challenges, reclaim their wellbeing, and create lasting change. Every day, our teams make a meaningful impact by providing a place of safety, hope, dignity, and opportunity for those seeking a better future.

About the role

We are seeking an experienced and passionate Team Leader - Non-Residential AOD Services to lead our dedicated Bendigo-based team supporting individuals, families and communities impacted by alcohol and other drug use across the Loddon region.

This is a unique leadership opportunity for a skilled practitioner who is ready to combine clinical expertise, people leadership, and service excellence to make a meaningful difference in the lives of some of our community's most vulnerable individuals.

You’ll lead a team practitioners delivering a range of evidence-based Alcohol and Other Drug (AOD) services, including:

• Intake and comprehensive AOD assessments
• Counselling and therapeutic interventions
• Care and Recovery Coordination
• Collaborative care planning and case management

Reporting to the AOD Non-Residential Services Manager, this is a permanent full-time position, based on-site in Bendigo, VIC.

Conditions

Compensation will be in accordance with SCHADS Award Level 6.

$58.37 – $60.95 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

As Team Leader, you'll provide clinical oversight, foster a positive and supportive team culture, ensure quality service delivery, and maintain compliance with program and funding requirements. You'll also maintain a small client caseload, allowing you to stay connected to frontline practice while supporting your team's development and success.

How you will make an impact

• Lead, coach and supervise a multidisciplinary team of AOD practitioners
• Support complex client presentations and providing clinical guidance
• Manage service performance, quality standards and outcome targets
• Facilitate team meetings, supervision and professional development
• Build strong relationships with key stakeholders and partner agencies
• Drive continuous improvement and service innovation
• Promote a culture of collaboration, accountability, respect and wellbeing

About You

You're an engaging and supportive leader who is passionate about delivering high-quality services and empowering others to thrive.

What you will bring

• A qualification in Social Work, Human Services, Community Services, Health, or a related discipline
• Experience working within the AOD, health, community services or social services sector
• Demonstrated experience leading, mentoring or supervising staff
• Strong understanding of assessment, counselling, case management and recovery-oriented practice
• Excellent stakeholder engagement and communication skills
• A commitment to person-centred, trauma-informed and culturally safe practice
• Hold, or have the ability and commitment to obtain, the AOD Skill Set within your first 12 months of employment
• A Current Victorian Driver's Licence
• A Current Employee Working with Children Check

What we offer

The Salvos offer eligible employees a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.