Team Leader, Integrated Trauma-Informed Support

MacKillop Family Services Pty; Melbourne; On-site; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Wellbeing support

Sanctuary Model

First Nations pathways

Aboriginal staff network

Job summary

McAuley Community Services for Women in Footscray (Melbourne) invites applications for a permanent Full-Time Team Leader – Practice & Integrated Support. Lead a multidisciplinary team delivering trauma-informed, safety-focused services to women and children, with travel across McAuley sites.

You will guide complex practice, champion safety, and collaborate with housing, health and community services to improve outcomes. Female-identifying candidates only.

Qualifications

• Qualification in Community Services or related field.
• Experience leading teams within family violence, homelessness, mental health or community services.
• Experience conducting risk assessments, safety planning and coordinated support planning.
• Understanding of MARAM, family violence legislation and Victorian service systems.
• Understanding of Aboriginal cultures and challenges faced by Aboriginal families.
• Willingness to travel across service locations.

Responsibilities

• Practice Leadership—lead a multidisciplinary team delivering trauma-informed, person-centred support.
• Complex Client Support—provide specialist guidance for complex needs and safety planning.
• Team Development—coaching, supervision and reflective practice to build wellbeing.
• Quality Improvement—drive service excellence via client feedback and outcomes.
• Partnerships & Collaboration—strengthen responses across housing, mental health and community services.
• Strategic Contribution—support service innovation and program development.

Skills

Leadership

Coaching

Risk assessment

Trauma-informed

Cultural safety

Site travel

Education

Community Services qualification

Job description

At McAuley, we support women and children who have experienced family violence and homelessness to reclaim control of their lives. Through a holistic range of services - including accommodation, legal, health, recreation, and social support - we empower women to rebuild their futures with increased safety, stability, economic capability, and overall wellbeing.

Join Our Team and Make a Real Difference – Team leader Practice & Integrated Support

As a Team Leader at McAuley, you'll inspire and support a multidisciplinary team delivering life-changing services to women and children experiencing homelessness, trauma and other complex challenges.

We are recruiting a full-time leadership position based in Footscray with ability to travel across McAuley sites.

If you're an experienced people leader who is passionate about empowering women and supporting high-performing teams, we'd love to hear from you.

About The Role

As a leader, you'll guide complex practice, champion safety and recovery, and foster trauma-informed, culturally safe support that helps women and children thrive.

• Practice Leadership - Lead and inspire a multidisciplinary team to deliver trauma-informed, person-centred support.
• Complex Client Support - Provide specialist guidance for complex needs, risk management, safety planning and recovery-focused outcomes.
• Team Development - Build capability, confidence and wellbeing through coaching, supervision and reflective practice.
• Quality Improvement - Drive service excellence through outcome monitoring, client feedback and continuous improvement initiatives.
• Partnerships & Collaboration - Strengthen partnerships and coordinated responses across housing, mental health and community services.
• Strategic Contribution - Contribute to service innovation, program development and sector leadership to enhance client outcomes.
  
  

This is a Permanent Full-Time (38 hrs per week) opportunity within our Community Services program. The position reports to the Area Manager of Homelessness and Family Violence.

Key Selection Criteria

Please note, we are only considering female identifying candidates for this position. McAuley Community Services for Women has an exemption to gender equality requirements.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

To Be Successful In This Role, You Will Have

• Relevant qualification in Community Services or a related field.
• Experience leading, coaching or supervising teams within family violence, homelessness, mental health or community services.
• Demonstrated experience conducting risk assessments, safety planning and coordinated support planning.
• Understanding of MARAM, family violence legislation and Victorian service systems.
• Understanding of Aboriginal cultures, values and the challenges experienced by Aboriginal children and families.
• Willingness to travel across McAuley service locations, including Western Melbourne and Ballarat.
  
  

Please address the full Key Selection Criteria outlined in the PD as part of your application.

You Must Have a

• Right to work in Australia;
• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Worker Check;
  
  

What We Offer

• SCHADS Administration (Level 6)– Dependent on qualifications & experience
• More money in your pocket – up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network
  
  

Our Committment

McAuley is part of MacKillop Family Services and celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible