Team Leader- Housing

Wellways Australia Limited; Melbourne; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Leave loading

Superannuation

Salary packaging

Job summary

Wellways Australia Limited is seeking a Team Leader to lead our frontline housing support team in Melbourne and Gippsland, with regular site presence and travel as needed. The role is full-time, ongoing, and aligned with Housing First principles to provide person-centred support.

You will oversee daily operations, support and develop staff, and drive performance while ensuring compliance with contractual and legislative requirements. Experience in mental health/disability services is valuable.

Qualifications

• Relevant tertiary qualification and/or demonstrated experience.

Responsibilities

• Lead frontline team with hands-on leadership across metropolitan Melbourne and Gippsland services.
• Oversee day-to-day service delivery and support frontline staff.
• Develop frontline employees and drive operational performance.
• Ensure services meet contractual, organisational and legislative requirements.
• Collaborate with Service & Practice Lead to translate strategy into action.
• Ensure participants receive responsive, high-quality support.

Education

Relevant tertiary qualification

Job description

Full time, ongoing role as a Team Leader Leading with purpose and making a meaningful difference $53.43 – 55.85 phr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

About this Program

The Housing team delivers the Doorway and Pathways to Home programs in Victoria, funded by the Victorian Government. Service delivery is underpinned by the Housing First Principles for Australia: people have a right to a home without preconditions, and are offered flexible, person‑led support for as long as it’s needed, separate from their housing and grounded in choice, recovery, harm reduction and community inclusion. Doorway is delivered in partnership with clinical mental health providers St Vincent’s Hospital, The Alfred, Bayside Health and Latrobe Regional Health.

About this Opportunity

We’re seeking an experienced and passionate Team Leader to lead our frontline team in delivering high-quality, person-centred housing support. This is an opportunity to provide visible, hands‑on leadership, strengthen practice and build a positive, inclusive and high-performing team culture grounded in Housing First principles. You’ll oversee day-to-day service delivery, support and develop frontline employees, drive operational performance and ensure our services meet organisational, contractual and legislative requirements. Working closely with the Service & Practice Lead, you’ll turn strategic priorities into meaningful action and ensure participants receive responsive, consistent and high-quality support. This is a hands‑on, on‑site leadership role requiring a regular presence across our metropolitan Melbourne and Gippsland services, including travel between sites and, where needed, within the community.

You will need:

• Relevant tertiary qualification and/or demonstrated experience
• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Worker Screening Check
• Right to Work within Australia
• Satisfactory National Police Record Check (valid within the last 12 months)
• NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf

Job Description Summary

Wellways’ Specialist Mental Health services provide community-based support for people experiencing mental health challenges, including housing support for people experiencing or at risk of homelessness. The Housing team delivers the Doorway and Pathways to Home programs in Victoria, funded by the Victorian Government. Service delivery is underpinned by the Housing First Principles for Australia: people have a right to a home without preconditions, and are offered flexible, person‑led support for as long as it’s needed, separate from their housing and grounded in choice, recovery, harm reduction and community inclusion. Doorway is delivered in partnership with clinical mental health providers St Vincent’s Hospital, The Alfred, Bayside Health and Latrobe Regional Health.

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close 19/11/2026

Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year. Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential. We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

We kindly request that recruitment agencies do not contact us.