Team Leader - Emergency Services Officer

MSS Security; Muswellbrook; On-site; AUD 90,000 - 120,000; Full time

Job summary

MSS Security in New South Wales, Muswellbrook area, seeks an experienced Emergency Services Team Leader to command the on-site Emergency Response Team within a heavy industry setting.

You will oversee readiness, incident response, and development of the team, partnering with site stakeholders to ensure compliance with HSE policies and legislative requirements, fostering a strong safety culture.

Qualifications

• Experience in emergency response operations within mining or heavy industry.
• Supervisory or leadership experience in emergency response.
• Current First Aid and CPR certifications.
• Pass pre-employment medical and drug screening.

Responsibilities

• Lead Emergency Response Team during incidents with command and control.
• Act as emergency first responder during call outs and ensure incident management.
• Coordinate site rescue functions and return-to-operations support.
• Deliver rescue operations including confined space and working at heights.
• MentorEmergency Services Officers to maintain a capable response team.
• Oversee emergency response systems for readiness and compliance.
• Support site HSE activities including risk assessments and audits.
• Collaborate with clients and contractors to ensure site compliance.
• Drive safety culture and continuous improvement.

Skills

Emergency leadership

Mine rescue

ERT

Incident management

Education

Certificate III in Emergency Response and Rescue

Certificate II in Public Safety (Firefighting and Emergency Operations) or higher

Job description

About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the Role

We are seeking an experienced Emergency Services Team Leader to lead a site-based Emergency Response Team within a dynamic resource environment.

In this hands-on leadership role, you will oversee emergency response readiness, lead incident response operations, and develop a high-performing Emergency Services team. You will work closely with site stakeholders to ensure compliance, operational readiness, and continuous improvement across all emergency response systems, equipment, and personnel.

Key Responsibilities

• Lead Emergency Response Team during incidents, providing command, control, and coordination of emergency and rescue operations
• Act as emergency first response during all call outs and ensure safe, effective incident management
• Coordinate site rescue functions, including First Response Team command and return-to-operations support
• Deliver rescue operations including confined space, working at heights, and high-risk task standby support
• Mentor and develop Emergency Services Officers to maintain a capable, risk-based response team
• Oversee emergency response systems, ensuring readiness, continuous improvement, and compliance with site and legislative requirements
• Support site HSE activities including risk assessments, inspections, hazard reviews, PTOs, and layered audits
• Ensure compliance with HSE policies, PPE requirements, reporting obligations, and risk management processes
• Collaborate with clients, contractors, and stakeholders to ensure legislative, contractual, and site compliance
• Support emergency response planning for high-risk work activities and contribute to site integration and continuous improvement initiatives
• Drive a strong safety culture and continuous improvement

About You

You are an experienced emergency response professional with strong leadership capability and a background in mine rescue, ERT, or heavy industry emergency services.

• Certificate III in Emergency Response and Rescue OR Certificate II in Public Safety (Firefighting and Emergency Operations) or higher
• Experience in Emergency Services, ERT, or Mine Rescue within mining or heavy industry
• Previous supervisory or leadership experience in emergency response operations
• Current First Aid (HLTAID011) and CPR (HLTAID009)
• Provide advanced first aid (HLTAID014)
• Provide Advanced Resuscitation and oxygen therapy (HLTAID015)
• Provide Pain Management (PUAEME005)
• Collect specimens for drugs of abuse testing (HLTPAT005)
• Confined Space Rescue and Working at Heights Rescue qualifications (completed within last 3yrs)
• MR Licence or above
• Strong knowledge of emergency response, rescue procedures, and incident management
• Experience delivering training, drills, and emergency preparedness activities
• Ability to pass pre-employment medical, Order 43 (or equivalent), drug & alcohol screening, and ongoing fitness for work requirements
• Full Australian working rights

MSS Strategic Medical and Rescue is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan.