Team Leader – Driver Training

Nrma; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Weekend shifts

Job summary

NRMA is seeking a Team Leader – Driver Training to translate operational strategy into frontline execution. You will lead driving instructors, facilitators and trainers to ensure high safety and service standards.

This role includes coaching, performance data analysis, and coordinating Driver Training programs. Weekend work is an essential requirement, with flexibility discussed for the right candidate.

Qualifications

• Leadership experience in operational, training, logistics or service delivery teams.
• Certificate IV in Transport and Logistics (Road Transport – Car Driving Instruction) required.
• Demonstrated people leadership with focus on coaching and capability development (+5 years).

Responsibilities

• Lead, coach and develop a team of driving instructors, facilitators and trainers.
• Support workforce capability, engagement and performance through coaching, ride-alongs and development activities.
• Coordinate day-to-day delivery of Driver Training, Safer Drivers Course and Corporate Driver Training programs.

Skills

People leadership

Coaching

Stakeholder management

Data analysis

Communication

Problem solving

Safety & compliance

Regulatory risk

Team development

Education

Certificate IV in Transport and Logistics (Road Transport – Car Driving Instruction)

Certificate IV in Training and Assessment (TAE)

Job description

Job Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

What You’ll Do

As Team Leader – Driver Training, you’ll play a critical role in translating operational strategy into frontline execution by:

• Leading,coachingand developing a team of driving instructors,facilitatorsand trainers.
• Supporting workforce capability,engagementand performance through coaching, ride-alongsand development activities.
• Support coordinating day-to-day delivery of Driver Training, Safer Drivers Course andCorporate Driver Training programs.
• Ensuringhigh standardsof safety,compliance,and service quality across all training activities.
• Using performance data and operational insights to drive continuous improvement operational efficiencyandutilization.
• Partnering with internal stakeholders to ensure workforce resources align with customer demand and business priorities.

This role offers a balance of leadership and operational involvement, with opportunities to remain connected to the customer experience through the delivery of training programs when required.

Company Vehicle

A branded NRMA vehicle will be provided and assigned to the Team Leader for business use.

Weekend work is an essential requirement for this role. Ideally, the successful candidate will be available to work both weekend days either every weekend or every second weekend.

We understand that flexibility is important and are happy to discuss alternative arrangements with the right candidate to ensure operational requirements are met.

What You’ll Bring

• Experience leading operational, training, education,logisticsor service delivery teams.
• Certificate IV in Transport and Logistics (Road Transport – Car Driving Instruction)
• Demonstrated people leadership experience with a strong focus on coaching and capabilitydevelopment.+5years
• Experience managing workforce performance,utilisation,schedulingand operational delivery.
• Strong understanding of safety,complianceand risk management in a regulated environment.
• Ability toanalyseperformance data and translate insights into action.
• Excellent stakeholder management,communicationand problem-solving skills.
• Current Class C DriverLicencewith a satisfactory driving record.
• Current NSW Driving InstructorLicence.
• Current NSW WorkingWithChildren Check.

Highly Regarded

• Certificate IV in Training and Assessment (TAE).
• Experience within driver training, transport, fieldoperationsor workplace learning environments.
• Experience supporting workforce planning, operationalimprovementor business transformation initiatives.
• Exposure todigital learning platforms or technology-enabled training solutions.

What’s in it for you?

• Progressive flexibility,leaveand well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• ComplimentarymyNRMARewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group ordifferent locationswith us.

Know you belong

We’refor inclusion, diversity andrepresentingthe members, guests,customersand communities we serve.That’swhy we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Successful applicants willbe requiredto complete pre-employment checks.