Team Leader Ballarat Library

Ballarat City Council; Ballarat; On-site; AUD 93,000 - 104,000; Full time

Benefits offered by this job

Superannuation

Job summary

Ballarat City Council is seeking an experienced leader to join Ballarat Libraries as Library Team Leader. You will manage day-to-day operations of Ballarat Library, support and develop staff, and ensure inclusive, high-quality library services across the branch.

Working within a collaborative co-leadership model, you will shape programs, respond to local needs, contribute to planning and continuous improvement, and promote literacy, learning and community connection.

Qualifications

• Proven ability to lead, supervise, motivate and develop staff.
• Experience delivering customer-focused library services.
• Strong communication and interpersonal skills with staff, customers and stakeholders.

Responsibilities

• Lead the daily operations of Ballarat Library, ensuring effective, inclusive and customer-focused service delivery.
• Lead and support staff to provide inclusive, high-quality library, information and learning services.
• Coordinate the delivery of library programs and community engagement activities that respond to local needs.

Skills

Staff development

Leadership

Customer service

Communication

Job description

Band 6 (Library Branch 35) Salary range: $93,338 -$103,987 per annum, plus superannuation

Full-time (Library Branch 35)

The City of Ballarat Libraries and Lifelong Learning team delivers customer, information and learning services that support literacy, lifelong learning, digital inclusion and community connection. Through welcoming spaces, innovative programs and strong partnerships, Ballarat Libraries enriches the lives of people of all ages.

An exciting opportunity is available for an experienced and community-focused leader to join the team as Ballarat Library Team Leader. Working within a collaborative co-leadership model, you will lead the day-to-day operations of Ballarat Library, support and develop staff, and ensure the delivery of inclusive, high-quality library services.

In this role, you will help shape library services and experiences that inspire learning, creativity and connection. You will work closely with colleagues to deliver programs, respond to local needs, and contribute to service planning, continuous improvement and strategic priorities across Ballarat Libraries.

If you are a collaborative and capable leader with experience leading teams in a customer-focused environment, strong people and communication skills, and a passion for delivering inclusive services that support learning, connection and community wellbeing, we would love to hear from you.

Position Objectives

• Lead the daily operations of Ballarat Library, ensuring effective, inclusive and customer-focused service delivery.
• Lead and support staff to provide inclusive, high-quality library, information and learning services.
• Coordinate the delivery of library programs and community engagement activities that respond to local needs.

Key selection criteria

• Qualifications and experience as listed in the position description.
• Proven ability to lead, supervise, motivate and develop staff, including setting expectations, providing feedback and fostering a collaborative, inclusive and high-performing team environment.
• Demonstrated experience in delivering and promoting high-quality, customer-focused library, information and learning services.
• Well-developed communication and interpersonal skills, with the ability to build effective relationships with staff, customers, community groups and stakeholders.
• Experience coordinating programs, activities or services that engage communities and support learning, literacy and participation.
• Demonstrated ability to use sound judgement, service data and customer feedback to support operational planning, resource management and continuous service improvement.
• Ability to interpret and apply organisational policies, procedures and relevant legislation in a service delivery environment.

Contact

For any additional questions, please contact Tara Hossack, Coordinator Library Service Development, 0409590437

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at [e-mail]

We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.