Team Leader, Administration & Continuous Improvement

Livingstone Shire Council; Yeppoon; On-site; AUD 90,000 - 94,000; Full time

Benefits offered by this job

Council benefits

Development opportunities

Job summary

Livingstone Shire Council in Yeppoon, Queensland, is seeking a Team Leader Administration to lead the administration team within the Construction and Maintenance unit. You will oversee workflows, records, invoicing and reporting while ensuring high-quality customer service for internal and external stakeholders.

The role combines leadership with hands-on administration, balancing governance, service delivery and continuous improvement within a 9-day fortnight framework.

Qualifications

• Proven experience leading and supervising administration teams.
• Extensive administrative experience in a complex or fast-paced environment.
• Strong communication and interpersonal skills with a customer-focused approach.
• Well-developed problem solving, time management and organisational skills.
• Work-life balance with a 9-day fortnight.
• Supportive and inclusive workplace culture.
• Access to Council benefits and development opportunities.
• Lifestyle: Live and work where others holiday.

Responsibilities

• Leading, supervising and developing the administration team.
• Delivering high-level administrative support including reporting, records management and coordination of business activities.
• Managing financial administration processes such as invoicing, journals, costing and reconciliations.
• Monitoring workflows, systems and resourcing to ensure efficient operations.
• Driving continuous improvement of administrative processes and systems.
• Supporting customer requests, complaints resolution and corporate system administration.

Skills

Leadership

Administration

Customer service

Communication

Problem solving

Time management

Organisational skills

Job description

Livingstone Shire Council in Yeppoon, Queensland, is seeking a Team Leader Administration to lead the administration team within the Construction and Maintenance unit. You will oversee workflows, records, invoicing and reporting while ensuring high-quality customer service for internal and external stakeholders.

The role combines leadership with hands-on administration, balancing governance, service delivery and continuous improvement within a 9-day fortnight framework.