Team Leader

Administrative Review Tribunal; City of Melbourne; Hybrid; AUD 94,563 - 106,394; Full time

Benefits offered by this job

Flexible working options

Competitive salary

Generous superannuation contribution

Job summary

A government agency seeks a Team Leader to provide leadership for an operational team in Melbourne. This full-time role involves managing workflows, coaching staff, and ensuring effective service delivery to users. Candidates must have strong leadership, organizational, and communication skills, along with relevant qualifications. The position offers a competitive salary with generous superannuation and flexible working options, making it an appealing opportunity for those in management roles. Applications close on 19 January 2026.

Qualifications

• Strong leadership skills with the ability to manage performance and drive change.
• Excellent communication skills to translate information for staff.
• Analytical skills to provide expert advice on complex issues.

Responsibilities

• Provide leadership and direction to an operational team.
• Coordinate and manage workflows.
• Ensure effective service delivery to Tribunal users.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Education

Tertiary qualifications or relevant experience

Job description

Join to apply for the Team Leader role at Administrative Review Tribunal.

Administrative Review Tribunal provided pay range: A$94,563.00/yr - A$106,394.00/yr.

Looking for a new challenge to start the New Year? Experienced in leading a high performing team? If so, this could be the perfect role for you!

The Administrative Review Tribunal (ART) is seeking applications for multiple APS6 Team Leaders to support the User Services section. These ongoing, full-time hybrid positions can be based in Adelaide, Canberra, Hobart or Melbourne.

Remuneration: The annual salary range for the position is APS6 $94,563 - $106,394 p.a. plus a generous employer superannuation contribution of 15.4%.

About the opportunity

As a Team Leader, you will play a critical role in the leadership structure, supporting executive leaders to deliver high quality services. You will provide leadership and direction to an operational team, including:

• Coordinating and managing workflows
• Motivation and coaching staff
• Influencing performance and managing outcomes
• Ensuring services provided to the ART’s users, members and registrars are effective and efficient

Reporting to an Assistant Director Operations (EL1) the User Services Section is responsible for delivering first level contact services to the Tribunal’s users, including:

• Managing incoming email and mail correspondence
• Handling telephone calls
• Responding to in-person enquiries at the Tribunal’s registries

About you

You will be dedicated, operationally focussed with strong leadership skills. You will have excellent communication skills with the ability to clearly translate information to help staff understand how the organisation’s vision is being translated into operational outcomes.

To be successful you will have:

• Well‑developed leadership skills including the ability to think strategically, manage team and individual performance, develop capability and capacity and drive change.
• Well‑developed organisational skills, including the ability to organise workloads, workflows and resources to meet demanding and competing priorities.
• Highly developed interpersonal, influencing and negotiation skills, including the ability to cultivate productive working relationships with a broad range of internal stakeholders, and the ability to deal effectively with the ART’s diverse users.
• Excellent analytical and technical skills, including the ability to provide expert advice on complex issues to internal and external stakeholders ensuring advice is consistent with legislation, policies and procedures.
• Highly developed written and verbal communication skills, including the ability to target communications to a variety of audiences and explain complex concepts simply and clearly.
• All employees are required to undertake an Australian Federal Police Check and a Health Assessment.
• Tertiary qualifications OR relevant experience in a similar work environment OR subject matter expertise related to one or more of the ART’s jurisdictions.

More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.

About the Tribunal

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of administrative decisions made under a wide range of Commonwealth laws.

We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

You can learn more about the Tribunal on our website.

What we offer

We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• Flexible working options, including flexi‑time and remote working to support you with your commitments outside of work.
• Competitive salary including generous superannuation employer contribution of 15.4%
• Salary packaging options
• Access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests.
• Generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance.
• Employee Assistance Program for you and your family
• Positive and inclusive culture.

How to apply

To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application.

Please submit a CV (of no more than 4 pages) and cover letter (of no more than 3 pages) addressing all the required capabilities as detailed in the Position Description.

Applications close: Monday 19 January 2026 at 11:45 pm (AEDT)

Contact

Tel: [phone]

Please contact the Talent team on [phone] or [e-mail] should you require assistance with accessing our website or with lodging your application.

Other Information

NO AGENCIES PLEASE

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non‑ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Administrative

Industries

Government Administration