Team Leader

UnitingCare Queensland; City of Brisbane; On-site; AUD 54,000 - 78,000; Full time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

Recognition & rewards platform

Parental leave

Diversity leave

Career development

Inclusive team

Job summary

UnitingCare Queensland is seeking a Disability Services Team Leader to lead frontline staff, coach teams and ensure high-quality care under regulatory standards. You will support client engagement and oversee plans, submissions and funding alignment to achieve positive outcomes.

The role requires knowledge of disability legislation, capability to manage emergencies, and a commitment to safeguarding. A current working with children check and Blue Card is preferred, with additional benefits in a

Qualifications

• Knowledge of disability sector legislation and policy.
• Experience with internal/external reporting and case management is beneficial.
• Ability to manage emergencies or crises effectively.
• Understanding personal autonomy, choice and safeguarding for clients.
• Ability to advise, support, coach and train managers and staff.
• Experience delivering on individualised plans.

Responsibilities

• Lead, coach, support and train frontline staff to meet care standards and legislative requirements.
• Support clients to participate in evaluation, design and delivery of support.
• Ensure all plans, submissions and reports align with client goals and funding timelines.
• Ensure client care is planned, implemented and evaluated per policy.
• Report risks, poor practice and noncompliance.
• Maintain ongoing liaison with internal stakeholders and external partners.

Skills

Leadership

Coaching

Training

Legislation knowledge

Crisis management

Reporting

Education

CPR and First Aid Certification

Job description

Team Leader | Disability Services, QCSS

• Employment Term: Permanent Full Time

• Location: Annerley

• Remuneration: $47.92 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a Disability Services Team Leader, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

• Lead, coach, support and provide training to frontline staff to ensure high quality care
  standards, practice frameworks and legislative requirements are met

• Support clients to participate and engage with evaluation, design and delivery of
  support in line with our client engagement frameworks

• Ensure all requirements (submissions, plans, returns, reports, statistics) in relation to
  meeting the goals of individual support plans support the optimisation of the
  participants funding and submitted within required timeframes

• Ensure client care is assessed, planned, implemented, and evaluated in accordance
  with UnitingCare policy and procedures taking into considerations each client’s needs

• Ensure all requirements (submissions, plans, returns, reports, statistics) in relation to
  meeting the goals of individual support plans support the optimisation of the
  participants funding

• Report risks, poor practice and noncompliance with UnitingCare policy and
  procedure and legislation

What makes a difference for us?

• Knowledge of legislation underpinning the provision of services within the disability sector and the key issues affecting quality of life for people with a disability

• Knowledge of relevant legislation, policy and licensing requirements associated
  with the Disability sector

• Demonstrated experience with internal and external reporting matrix’s and case management experience will be beneficial

• Demonstrated experience in appropriately managing emergency or crisis situations

• Sound understanding of the application of the principles of family or self-governance, personal autonomy, choice and control and intentional safeguarding for our clients

• Demonstrated ability to provide advice, support, coaching, mentoring and training to managers
  and staff

• Experience in delivering on individualised plans

• A current Positive Notice from Disability Services, willingness to undergo a “Working with Children Check” and a Suitability Card (Blue Card) prior to commencing employment.

• Current CPR and First Aid Certificates

What makes a difference for you?

• Flexible work arrangements to support work-life balance

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

• A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

• Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child Friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people, and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.