Team Lead, Account Engineer

Snowflake Inc.; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Snowflake Inc. is seeking a Team Lead, Account Engineering in Melbourne to accelerate customer adoption of the Snowflake AI Data Cloud.

You will lead a cross-functional team that guides enterprise customers through architecture, adoption, and expansion, while partnering with regional sales and products to drive growth and value. You will manage a portfolio of strategic customers, develop scalable playbooks, and help translate complex data technology into practical outcomes.

Qualifications

• 8+ years in customer-facing technical roles such as solutions engineering, technical account management, or cloud data engineering.
• Hands-on expertise with any leading cloud data platforms and the ability to architect solutions for agentic enterprises.
• Experience managing enterprise escalations and communicating technical risk clearly to executives and customers.
• Experience working with modern data technology (e.g. dbt, Spark, containers, DevOps tooling, orchestration tools, Git, etc).
• Excellent written and verbal communication, with the ability to translate technical details for mixed audiences.
• Experience building internal tooling, automation, or AI-assisted workflows that improve support and engineering efficiency.

Responsibilities

• Lead a team of account engineers guiding enterprise customers through architecture, adoption, and expansion of the Snowflake AI Data Cloud.
• Manage a portfolio of new and early-stage customers and accelerate time-to-value with sustained platform growth.
• Partner with regional leadership on sales strategy, partnerships and initiatives to meet quota targets.
• Build repeatable playbooks, runbooks, and reference architectures to scale impact across accounts and regions.
• Collaborate with product, engineering, sales, marketing, partnerships, and services teams.
• Lead scalable programs to educate a wide audience on platform features and best practices.

Skills

Cloud data platforms

Solutions engineering

Technical account management

Enterprise experience

Data tooling

DevOps tooling

Git

dbt

Spark

Tools

dbt

Spark

containers

DevOps tooling

orchestration tools

Git

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

The Account Engineer is a high-impact, cross-functional role designed to accelerate the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will contribute to this mission by driving initial utilisation, leveraging modern AI-powered tools and coding agents to ensure technical success.

As a Team Lead, Account Engineering, you will lead a group of account engineers who partner with Snowflake's enterprise customers to drive successful adoption and growth of the Snowflake AI Data Cloud.

AS A TEAM LEAD, ACCOUNT ENGINEERING AT SNOWFLAKE, YOU WILL:

• Act as a player/coach and lead a team of account engineers who guide enterprise customers through architecture, adoption, and expansion of the Snowflake AI Data Cloud.
• Manage a portfolio of new and early-stage customers, and be responsible for accelerating their time-to-value and achieving sustained platform growth.
• Partner with regional leadership on sales strategy, partnerships and initiatives to ensure quota targets and goals are met.
• Build repeatable playbooks, runbooks, and reference architectures so the team scales its impact across accounts and regions.
• Collaborate and maintain a close working relationship with product, engineering, sales, marketing, partnerships, and services teams.
• Play an active role in sourcing and screening potential candidates and managing the interview process.
• Lead scalable programs to educate a wide audience on specific platform features and industry best practices.
• Leverage your AI and data analytics skills to find patterns and opportunities to up-level the team, improve customer experience, and deliver successful outcomes for customers.

OUR IDEAL TEAM LEAD, ACCOUNT ENGINEERING WILL HAVE:

• 8+ years of experience in customer-facing technical roles such as solutions engineering, technical account management, or cloud data engineering.
• Hands-on expertise with any leading cloud data platforms, and the ability to architect solutions for agentic enterprises
• Experience managing enterprise escalations and communicating technical risk clearly to executives and customers.
• Experience working with modern data technology (e.g. dbt, Spark, containers, DevOps tooling, orchestration tools, Git, etc).
• Excellent written and verbal communication, with the ability to translate technical details for mixed audiences.
• Experience building internal tooling, automation, or AI-assisted workflows that improve support and engineering efficiency.

BONUS POINTS FOR THE FOLLOWING:

• Production experience with Snowflake or a comparable AI Data Cloud platform.
• Prior experience or strong interest in leveraging AI-powered development tools and coding agents to increase solution delivery efficiency.
• 2+ years of experience leading technical teams, with a track record of building high-performing teams.

WHY JOIN OUR TEAM AT SNOWFLAKE?

Account Engineering sits at the centre of how our customers succeed on Snowflake. You will work on hard, high-impact problems across industries, with direct influence on how some of the world's largest organisations use data. You will also have room to shape how your team works, from the playbooks you build to the people you grow.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com