Team Coordinator

eml; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport

RewardsHub discounts

Job summary

EML in Sydney is seeking an experienced administration coordinator to support senior leaders and the broader business unit. You’ll manage travel, correspondence, scheduling, and prioritise competing tasks in a fast-paced environment.

This permanent, full-time role offers hybrid work after training, a supportive culture focused on recognition, and opportunities to grow within a specialist organisation dedicated to personal injury.

Qualifications

• Strong written and verbal communication skills.
• Highly organised and detail-focused with strong prioritisation.
• Adaptable, resilient and capable of solving problems under shifting priorities.
• Ownership mindset with initiative to improve processes.

Responsibilities

• Provide responsive, professional and customer focused support to senior leaders and stakeholders across the business.
• Coordinate travel, business purchases, shared inbox enquiries and a range of administrative activities.
• Support employee engagement initiatives, recognition activities and workplace events.
• Collaborate with the broader administration team to deliver high-quality support and identify opportunities for continuous improvement.
• Build strong stakeholder relationships and manage competing priorities to deliver team objectives.

Skills

Communication

Organisation

Problem solving

Stakeholder management

Adaptability

Microsoft Office

Tools

Microsoft Office

Job description

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between:

• Monthly rostered days off , or
• A 9-day fortnight

giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML's investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people's lives.

Make a real difference in people's lives with EML

As part of our diverse team based in Sydney you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Working in a small but high-performing team, you'll play an important role supporting senior leadership, their teams and the broader business unit, while helping to create a positive and productive workplace experience. This opportunity has become available due to an internal promotion, reflecting the development and career growth opportunities available at EML.

You'll be the backbone of administrative support across the NI SME&S business operations, ensuring our leaders and teams can operate effectively and efficiently. Providing high quality administrative operational support as well as exceptional customer service for our internal and external stakeholders, you'll manage competing priorities, coordinate key business activities, and help maintain the smooth day to day running of our offices.

This will be a permanent, full-time position based in our Sydney office, with flexibility to work from home once fully trained.

What You’ll Be Doing

• Provide responsive, professional and customer focused support to senior leaders and stakeholders across the business.
• Coordinate travel, business purchases, shared inbox enquiries and a range of administrative activities.
• Support employee engagement initiatives, recognition activities and workplace events that contribute to a positive employee experience.
• Collaborate with the broader administration team to deliver consistent, high-quality support and identify opportunities for continuous improvement.
• Build strong stakeholder relationships, manage competing priorities and contribute to the successful delivery of team and business objectives.

What We’re Looking For

• You bring strong written and verbal communication skills, a customer focused mindset, and a natural ability to build rapport and develop effective relationships with a diverse range of stakeholders.
• Highly organised and detail-focused, you take pride in producing accurate, high-quality work across documentation, reporting and correspondence, while managing competing priorities in a fast-paced environment.
• Adaptable, resilient and enjoy problem solving, remaining calm and effective when priorities shift or unexpected challenges arise.
• You take ownership of your work, demonstrate initiative and always looking for ways to improve processes, solve issues and support those around you.
• Comfortable working both independently and as part of a team, you handle sensitive and confidential information with discretion and professionalism.
• You have strong technical capability and are confident using Microsoft Office applications and learning new systems and technology (advanced skills preferred but not essential).

Why You'll Love Being Part of EML

• Hybrid work options for better balance.
• Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
• Discounts at 350+ retailers via RewardsHub plus discounts with