Team Coordinator

Rowland; Australia; Remote; AUD 55,000 - 75,000; Full time

Job summary

Rowland. Pty Ltd is seeking a full-time Team Coordinator to enhance the administration team's functionality. This role will assist in the daily office operations and client support activities critical to the company’s success.

Ideal candidates will possess 1-2 years of administrative experience and an eagerness to develop their office and coordination skills. Responsibilities include managing office setup, client documentation, invoicing, and supporting events.

Qualifications

• 1-2 years admin experience required.
• Excellent understanding of Microsoft Office applications.

Responsibilities

• Maintain a well-organised office environment.
• Provide day-to-day administrative support.
• Produce high-quality client documentation.
• Assist with invoice management.
• Support tender processes.
• Coordinate onboarding schedules and events.

Skills

Attention to detail

Client service skills

Organisational skills

Proactive approach to professional development

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We’re Hiring: Join the dedicated team at Rowland and take the next step in your administration career.

Rowland is one of Australia’s leading strategic communication agencies, trusted by government and private sector clients to navigate complex issues, protect reputation, and deliver meaningful outcomes.

We are seeking a full‑time Team Coordinator to support the smooth day‑to‑day running of the office and client support activities. This role is well suited to an administrator with 1–2 years’ experience who is eager to develop broader office, client support, and coordination skills.

Primary responsibilities

• Maintain a well‑organised and welcoming office environment for both our team and clients, including meeting room setup, everyday kitchen upkeep (tidying, dishwasher, restocking), and management of stationery and office supplies.
• Provide day‑to‑day administrative and office support, including answering phones, managing enquiries, assisting with meetings, AV setup, document formatting, printing and binding, and coordinating couriers and deliveries.
• Provide administrative support to the Corporate Affairs team, including invoicing, and diary management.
• Produce high‑quality client documentation, including letters, quotes, and proposals, in line with established templates and style guidelines.
• Assist with contract setup and administration (including DocuSign), and provide support with invoicing, forecasting, and budget tracking.
• Support tender processes through administrative assistance and document preparation.
• Provide administrative support to the People & Culture function, including coordinating onboarding schedules and preparing and managing onboarding forms and documentation.
• Assist with the organisation and delivery of internal, external, and social events, including coordinating catering for meetings and events.

Report to

Director Corporate Services and Operations

Key relationships

• Corporate Services team
• Whole office

The Rowland Way

• Reaching and where possible exceeding position and team related goals
• Ensuring QA standards and Rowland systems are adhered to at all times
• Ensuring the highest quality, results and satisfaction for clients
• Upholding Rowland values internally and externally
• Working collaboratively across the business to achieve a “one Rowland” approach that maximises outcomes for our clients and Rowland

Technical

• Outstanding attention to detail
• Excellent understanding of how to use Microsoft Office applications Word, Excel, PowerPoint – including formatting and templating.

Behavioural

• Good understanding of client service skills and teamwork
• Deadline driven, organised and able to prioritise
• Proactive with an appetite for continuing professional development
• Exhibits appropriate professional business behaviour
• Resilient, highly driven to succeed, with a positive ‘can do’ attitude
• Ability to maintain strict confidentiality at all times
• Seek feedback from staff to ensure best practices are in place.

Qualifications & experience

• 1-2 years admin experience