TCP Support Worker

Junction Support Services; Bairnsdale; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

5 weeks annual leave pro rata

Leave loading 17.5%

Professional development

Clinical supervision

Agency vehicles

Inclusive team culture

Meaningful daily impact

Job summary

Junction Support Services is seeking a Targeted Care Package (TCP) Support Worker to assist young people as they move toward independence. You’ll offer practical, emotional, and community-based support to help build life skills, confidence, and resilience.

You will work with case managers and teams to deliver education and community engagement, while promoting safety, rights, and positive outcomes for each young person.

Qualifications

• Certificate IV in Youth Work, Community Services, Welfare or related field required.
• Experience supporting vulnerable young people desirable.
• Current Victorian Working with Children Check and First Aid certificate required or willingness to obtain.

Responsibilities

• Complete case notes, reports and administrative requirements.
• Collaborate with case managers and multidisciplinary teams.
• Provide a safe, trauma-informed environment and promote wellbeing.

Skills

Communication

Teamwork

Trauma-informed

Problem solving

Education

Certificate IV in Youth Work

Job description

Targeted Care Package (TCP) Support Worker

Continued Care Services | Empower Young People. Change Futures.

As a Targeted Care Package (TCP) Support Worker, you'll play a vital role in supporting young people as they transition towards independence. You'll provide practical, emotional and community-based support, helping young people build the life skills, confidence and resilience needed to thrive. This role combines mentorship, advocacy, daily living support and community engagement to achieve meaningful outcomes for young people.

What You'll Be Doing

• Supporting young people to develop independent living skills
• Assisting with daily activities including cooking, cleaning and budgeting
• Encouraging participation in education, employment and community activities
• Building positive, professional relationships with young people
• Promoting healthy decision-making and positive behavioural outcomes
• Advocating for young people's goals, wellbeing and rights
• Providing a safe, therapeutic and trauma-informed environment
• Completing case notes, reports and administrative requirements
• Working collaboratively with case managers and multidisciplinary teams
• Supporting young people to achieve their individual goals and aspirations

What We're Looking For

We're seeking passionate, resilient and motivated people who genuinely want to make a positive impact in the lives of young people.

You Will Bring

• A positive, can-do attitude and strong problem-solving skills
• The ability to build trust and meaningful relationships
• Excellent communication and interpersonal skills
• Strong teamwork and collaboration abilities
• Compassion, patience and emotional resilience
• An understanding of person-centred and trauma-informed practice
• Flexibility to work across a rotating roster, including afternoons and weekends
• A commitment to promoting safety, empowerment and positive outcomes for young people

About You

• Certificate IV in Youth Work, Community Services, Welfare or a related field
• Current unrestricted Driver's Licence
• Current Victorian Working with Children Check
• Current First Aid Certificate (or willingness to obtain)
• Strong written and verbal communication skills
• Experience supporting vulnerable young people, children or individuals with complex needs is desirable

Highly Regarded

• Experience in Out of Home Care, Youth Residential Care, Disability Support or Community Services
• Understanding of trauma-informed and therapeutic care practices
• Knowledge of child-safe and culturally safe practices

About Us

Junction Support Services is an award-winning regional not-for-profit that has been empowering brighter futures for more than 35 years. We deliver trauma-informed housing, health, disability, education and family services across regional Victoria and NSW, supporting more than 2,500 people each year.

Why join Junction

• Increase your take home pay with a generous salary packaging
• Enjoy 5 weeks annual leave pro rata, with 17.5% leave loading on 4 of those weeks
• Ongoing professional development
• Clinical supervision and debriefing opportunities
• Access to agency vehicles for work related travel
• Supportive and inclusive team culture
• Make a genuine difference every day

Applications close: Thursday 26 November

Applications may close prior to the advertised closing date if a suitable candidate is identified.

Our Commitment to Diversity and Child Safety

Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.