Tarneit Forklift Operator & Customer Service Pro

Knauf Australia; City of Melbourne; On-site; AUD 28,000 - 45,000; Full time

Benefits offered by this job

Parental leave (14 weeks)

Yearly pay review

Health insurance discount

Gym membership discount

Qantas lounge access

Novated leasing

Trade discounts

Career development opportunities

Free onsite parking

Job summary

Knauf Australia is seeking a Customer Service Operator – Forklift Driver at Tarneit to manage distribution activities and daily store operations. The role involves face-to-face and phone customer interactions, hand unloading, picking/packing, stock checks, and general warehouse duties.

The position reports to the Trade Store Manager and requires a forklift licence, fitness for manual handling, and pre-employment medical. Australian work rights are required.

Qualifications

• Full and unrestricted Australian working rights - We do not offer visa sponsorship of any kind
• Valid Police Check
• Valid forklift licence
• Be physically fit and comfortable with manual handling
• Successful completion of pre-employment medical

Responsibilities

• Hand unloading plasterboard as an offsider
• Dealing with Customers face-to-face & over the phone
• Picking & Packing orders on a daily basis
• Regularly check & make up orders
• Receipt goods & checking off paperwork while maintaining due diligence
• Loading/unloading customer vehicles
• Maintain operational equipment and report any faults or damage to management
• Record and report any customer complaints to the Trade Stores Manager regarding product and/or service via Knauf's complaint and customer procedures
• Assist with stocktake/inventory counts process to ensure accurate inventory records are maintained
• General warehouse duties & housekeeping

Job description

Knauf Australia is seeking a Customer Service Operator – Forklift Driver at Tarneit to manage distribution activities and daily store operations. The role involves face-to-face and phone customer interactions, hand unloading, picking/packing, stock checks, and general warehouse duties.

The position reports to the Trade Store Manager and requires a forklift licence, fitness for manual handling, and pre-employment medical. Australian work rights are required.