Talent Acquisition Support Officer

TAFE NS; New South Wales; Hybrid; AUD 94,000 - 104,000; Full time

Benefits offered by this job

35-hour work week

Flexible working options

Job summary

TAFE NSW is seeking a Talent Acquisition Support Officer to manage and coordinate talent pools across NSW. You will work closely with Hiring Managers and the Talent Acquisition team to optimize candidate placement processes and advise on sourcing options.

The role focuses on administration, data accuracy, and efficient talent pool operations. We offer a diverse, collaborative environment with ongoing training, flexible working options, and a 35-hour week.

Qualifications

• Advanced Excel proficiency.
• Strong organizational skills and ability to manage competing priorities while maintaining accuracy.
• Experience with data maintenance and reporting.
• Experience using ATS, with PageUp preferred.
• Well-developed stakeholder engagement skills and ability to build relationships.
• Commitment to delivering a positive customer and candidate experience.
• Strong written and verbal communication skills.
• Proactive and solutions-focused, with process-improvement mindset.
• Commitment to data accuracy and quality outcomes.
• Valid Working with Children Check (WWCC) before commencement.

Responsibilities

• Maintain talent pools and candidate records to meet workforce needs.
• Coordinate candidate placements into approved vacancies.
• Prepare data extracts and reports for talent management.
• Advise stakeholders on available talent pools and sourcing options.
• Ensure talent pool data accuracy and records are fit for purpose.

Skills

Advanced Excel

Data management

PageUp ATS

Stakeholder engagement

Customer experience

Communication

Process improvement

Organizational skills

Attention to detail

WWCC

Tools

PageUp ATS

Job description

TAFE NSW Life-Changing Careers

Talent Acquisition Support Officer

Location negotiable across NSW (subject to campus availability)

Creation of a Talent Pool for future permanent and temporary full-time opportunities

$93,813 - $103,551 salary package - includes base salary ($82,653 - $91,233), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

As a Talent Acquisition Support Officer, you play a key role in supporting talent management activities through the effective administration, maintenance and coordination of TAFE NSW talent pools.

Working closely with Hiring Managers and the Talent Acquisition team, you will support the utilisation of existing talent pools to meet workforce needs by maintaining candidate records, monitoring talent pool activity and coordinating candidate placements into approved vacancies. You will provide advice on available talent pools and candidate lists, helping stakeholders navigate talent pool processes and identify suitable sourcing options.

You will be responsible for maintaining accurate information within talent systems, preparing data extracts and reports, and ensuring talent pool records remain up to date and fit for purpose. Your work will contribute to efficient, compliant and customer-focused talent management processes across the organisation.

The role also provides administrative and operational support across Talent Acquisition activities, helping to ensure quality service delivery while identifying opportunities to improve processes and enhance the stakeholder experience.

Please note: This role does not involve undertaking recruitment activities including end-to-end recruitment management.

About you

To be successful in this role, you will demonstrate:

• Highly advanced proficiency in the Microsoft Office Suite, particularly Microsoft Excel.
• Strong organisational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
• Experience working with data, including maintaining records, updating information and preparing data extracts and reports.
• Experience using Applicant Tracking Systems (ATS), with PageUp experience highly regarded.
• Well-developed stakeholder engagement skills, with the ability to build effective relationships and provide high-quality support and advice.
• A commitment to delivering a positive customer and candidate experience.
• Strong written and verbal communication skills, with the ability to explain processes and information in a clear and professional manner.
• A proactive and solutions-focused approach, with the ability to identify opportunities to improve processes and ways of working.
• A commitment to maintaining accurate information, data integrity and quality outcomes.
• A valid Working with Children Check (required prior to commencement).

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Applications close 11:55pm (AEDT) Sunday 8 November 2026

General recruitment and adjustment enquiries:

Contact David Galluccio, Talent Acquisition Advisor via email at [e-mail] or phone [phone].

Role-specific enquiries:

Contact Kristie Taig, Talent Acquisition Lead via email at [e-mail]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18months, will be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

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