TAB Attendant: Guest Experience & Service Pro

Endeavour Group Careers; Melbourne; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

ALH Hotels career growth

Exclusive discount card

Wellbeing support and EAP

Job summary

Endeavour Group is seeking a TAB Attendant for our Melbourne venue. You will greet guests, describe menu items, and recommend meals and drinks to enhance visits. You’ll maintain high standards from opening to close and join the gaming team as needed.

The role emphasizes a friendly, guest-focused approach with a willingness to learn. An RSA, TAB basics/advanced, and flexible availability are required to succeed.

Qualifications

• This hands-on role requires a friendly, guest-focused approach.
• Ability to engage guests and upsell food and drinks when appropriate.
• Flexible availability and a commitment to standards and safety.

Responsibilities

• Be the face of the floor, connecting with guests to create memorable visits.
• Share passion for products and recommend meals or drinks to guests.
• Deliver top-notch service and keep interactions fun and engaging.
• Support gaming and wagering teams when needed and legally able.

Skills

Guest service

Communication

Team player

Hospitality attitude

Attention to detail

Job description

Endeavour Group is seeking a TAB Attendant for our Melbourne venue. You will greet guests, describe menu items, and recommend meals and drinks to enhance visits. You’ll maintain high standards from opening to close and join the gaming team as needed.

The role emphasizes a friendly, guest-focused approach with a willingness to learn. An RSA, TAB basics/advanced, and flexible availability are required to succeed.