Systems Analyst: AI Platform & Analytics

Epic IT – Managed AI - IT - Cybersecurity; City Of Vincent; On-site; AUD 85,000 - 90,000; Full time

Job summary

Epic IT in Perth is seeking a Systems Analyst to support the day-to-day operation of our internal AI platform tooling and client-facing portals. This hands-on role covers troubleshooting, configuration, and ensuring critical systems run smoothly for internal and external users.

You will handle change requests, draft specifications, test changes, and work with senior engineers to deploy approved configurations, while maintaining thorough documentation and audit logs.

Qualifications

Responsibilities

• Perform request intake and system analysis for changes.
• Review change requests and document required outcomes as specifications.
• Develop functional specifications covering permissions, data mappings and behavior.
• Test each change and confirm outcomes with requestor.
• Maintain documentation and audit logs for changes.

Skills

System analysis

Change management

Troubleshooting

Grafana dashboards

Data analysis

Job description

Epic IT in Perth is seeking a Systems Analyst to support the day-to-day operation of our internal AI platform tooling and client-facing portals. This hands-on role covers troubleshooting, configuration, and ensuring critical systems run smoothly for internal and external users.

You will handle change requests, draft specifications, test changes, and work with senior engineers to deploy approved configurations, while maintaining thorough documentation and audit logs.