System and Network Engineer

IT People Australia; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

IT People Australia is seeking an infrastructure engineer to manage storage, compute and cloud platforms from our Sydney head office. The role combines hands-on Linux/DevOps work with monitoring, security and end-user support in a hybrid 50/50 model.

You will install, patch, troubleshoot and scale multi-vendor environments, leveraging IaC and automation tools to maintain reliability for management and customers.

Qualifications

• Qualifications or relevant experience in Computer Science (or IT field).
• Ability to utilise AI tools responsibly to augment capability.
• Experience in system, network and storage technologies up to the application layer.
• Experience with monitoring/observability tools: Zabbix, Prometheus, Grafana.
• Admin/configuration of Linux servers and services: Networking, Web Servers, Relational DBs.
• Experience with DevOps and IaC environments including Ansible and Puppet.
• Understanding of cybersecurity risks and best practices.
• Scripting in Python/Perl/Bash.
• Experience in troubleshooting and resolving technical problems.

Responsibilities

• Administration of storage, compute and cloud infrastructure.
• Install, upgrade and patch bare metal and virtual machines using IaC.
• Troubleshoot infrastructure issues and performance problems.
• Ensure robustness, security, and scalability of systems and storage.
• Use helpdesk to manage and track requests and tasks.
• Utilise monitoring tools for reporting and auditing.
• Participate in stress testing, capacity planning, and usage trends.
• Provide end user services and support.
• Liaise with vendors for resolution and escalations.

Skills

CS degree

AI tools

Sysadmin Linux

Networking

Monitoring tools

Ansible

Puppet

Cybersecurity basics

Python scripting

Education

Computer Science degree

Tools

Zabbix

Prometheus

Grafana

AWS

GCP

VMware

Job description

Core Responsibilities

As part of a small, dynamic and committed team, this role is responsible for the following:

• Administration of storage, compute and cloud infrastructure;
• Install, upgrade and patch bare metal and virtual machines using IaC practices;
• Perform day-to-day troubleshooting of infrastructure related issues, performance issues, etc;
• Ensure robustness, security, and scalability of systems and storage, and related infrastructure;
• Use the helpdesk system to manage and track requests and tasks;
• Utilise system and storage software tools and utilities for monitoring, operational reporting and auditing for management and customers;
• Participate in stress testing, capacity planning and usage trending;
• Provide end user services and support;
• Liaise with and manage vendors throughout the problem resolution process and for escalations;

Qualifications / Industry Experience / Specific Knowledge or Skills

Essential:

• Qualifications or relevant experience in Computer Science (or other relevant IT field);
• Ability to utilise AI tools in a responsible and efficient manner to augment capability.
• Experience in system, network and storage technologies, up to the application layer;
• Experience with monitoring and observability tools, notably Zabbix, Prometheus and Grafana;
• Ability to administer and configure a range of operating systems, with a focus on Linux, and services including Networking; Web Servers, and Relational Databases;
• Experience with DevOps and IaC environments including Ansible and Puppet.
• Understanding of Cybersecurity risks and best practices.
• Scripting skills using Python/Perl/Bash etc;
• Experience in troubleshooting and resolving technical problems;

Desirable:

• Experience in providing end user support;
• An understanding of or exposure to virtualisation technologies such as KVM, XEN, VMWARE, AWS, GCP;
• Administration of encryption technologies such as PKI, SSL, VPN;
• Experience with Linux HA and cluster concepts;
• Demonstrated working experience with large enterprise multi-vendor supported environments;

The role will be based at the Head Office in Sydney CBD and working from home under a hybrid (50/50) model.

Please note that applicants must be based in Sydney.

• Administration of storage, compute and cloud infrastructure
• Install, upgrade and patch bare metal and virtual machines using IaC practices
• Perform day-to-day troubleshooting of infrastructure related issues