System Administrator (Brisbane)

Humanforce; City of Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

12 weeks paid parental leave

4 extra days leave for wellbeing

Employee Assistance Program

Access to financial wellbeing platform Thrive

Reward and recognition program

Job summary

A technology company in Brisbane is seeking an experienced System Administrator to manage IT support and internal systems. You will play a key role in cloud migration and troubleshooting issues in a dynamic environment. The ideal candidate has strong experience in technology support and excellent communication skills. The company offers a flexible workplace and a collaborative culture.

Qualifications

• Experience in a multi-site tech environment.
• Proven ability to support a 300-person environment.
• Strong problem-solving skills with complex issues.

Responsibilities

• Manage and resolve IT tickets and user issues.
• Support AV systems and operational technology needs.
• Configure and maintain internal systems like servers and networks.

Skills

Experience as a Systems Administrator

Strong experience with Microsoft Windows

Excellent communication skills

Strong problem-solving skills

Ability to work under pressure

Tools

AD

Linux

Mac

MDM tools

Job description

System Administrator (Brisbane) – Humanforce

Humanforce provides a market‑leading human capital management (HCM) suite that delivers an exceptional employee experience for frontline and flexible workforces.

Who you are

You’re an experienced System Administrator who thrives in fast‑paced, high‑impact environments. You solve technical problems, support users, and ensure systems run smoothly and securely. You’ll work closely with leaders and teams across Humanforce and play a critical role in our cloud migration projects.

What you will do

• Manage and resolve internal IT tickets, troubleshoot user issues, and provide exceptional customer service.
• Support AV systems, internal IT equipment, and day‑to‑day operational technology needs across the organisation.
• Play a key role in major transformation projects including on‑prem to cloud migration, user management transition, and device migration to a new MDM platform.
• Configure, monitor, and maintain internal systems — including servers, networks, firewalls, software, and hardware.
• Diagnose and troubleshoot complex technical issues, ensuring minimal disruption and timely resolution.
• Set up accounts, onboard new users, and maintain documentation and access controls.
• Ensure smooth deployment of new applications and assist with driving automation across internal IT processes.

What you’ll need

• Experience as a Systems Administrator within a multi‑site or scaling technology environment.
• Strong experience with Microsoft Windows desktop and server, AD, Linux, Mac, networking, and MDM tools.
• Proven ability to support a 300‑person desktop computing environment.
• Excellent communication skills with the ability to translate technical issues into clear, user‑friendly explanations.
• Strong problem‑solving skills with experience analysing complex technical issues and delivering effective solutions.
• Ability to work under pressure and meet timelines without compromising accuracy or service quality.

Nice to haves

• Reporting and presentation capabilities.
• Experience with password management tools.
• AV technology support skills.
• Experience working with Kandji or Jamf.

Our values

• We are bold.
• We are all in.
• We are customer obsessed.
• We do what we say.
• We are good humans.

Our approach to flexibility

• A truly flexible workplace through our Flex@HF approach.
• The opportunity to be part of a fast‑growing global tech company.
• A focus on learning and development through Humanforce HR.
• A generous talent referral program – know great people, be rewarded.
• 12 weeks paid parental leave for primary careers, 4 weeks for secondary.
• 4 extra days leave to focus on your wellbeing.
• Contemporary and practical Employee Assistance Program.
• A cool reward and recognition program – shout to your colleagues and earn points to spend.
• Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers.
• Fun, collaborative culture with passionate people.
• A workplace where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

Equal Opportunity Employer – Humanforce is an Equal Opportunity Employer. People of all backgrounds, identities, experiences, and perspectives are encouraged to apply.