Sydney-based Product Insight Strategist - Digital Experiences

Special Broadcasting Service (SBS) Australia; Sydney; Presencial; AUD 99.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

Health benefits

Employee Assistance Programme

Gym discounts

Descripción de la vacante

Special Broadcasting Service (SBS) Australia seeks a Product Engagement Strategist to convert analytics and research into actionable insights that inform product decisions and improve user experiences across SBS On Demand, News, Audio and Publishing. The role reports to the Product Satisfaction Lead and collaborates with product managers and experience teams.

This Parental Leave Cover contract (until Sept 2027) is Sydney-based within the Engagement Team of Streaming & Digital Products,

Formación

• Demonstrated strong experience in digital analytics, insights or optimisation, ideally in media/digital products.
• Proficiency in Adobe Analytics or Google Analytics 4; SQL experience is desirable.
• Strong quantitative skills and the ability to turn complex findings into clear, actionable stories.
• Understanding of product development from discovery through release and optimisation.

Responsabilidades

• Analyse product journeys and behaviour to identify friction and opportunities across SBS digital products.
• Turn analytics, research and reporting into clear insights for product, curation and experience teams.
• Contribute to regular reporting and investigate changes, anomalies and data quality issues.
• Partner with product managers and delivery teams to define success metrics and assess post-release performance.
• Develop hypotheses and testing opportunities and bring evidence into planning and workshops.

Conocimientos

Digital analytics

Adobe Analytics

SQL experience

Data storytelling

Herramientas

Google Analytics 4

Descripción del empleo

Special Broadcasting Service (SBS) Australia seeks a Product Engagement Strategist to convert analytics and research into actionable insights that inform product decisions and improve user experiences across SBS On Demand, News, Audio and Publishing. The role reports to the Product Satisfaction Lead and collaborates with product managers and experience teams.

This Parental Leave Cover contract (until Sept 2027) is Sydney-based within the Engagement Team of Streaming & Digital Products,