Swim School Manager: Lead, Grow & Elevate Programs

Mounties Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Mounties Health and Fitness is seeking an experienced Swim School Manager to lead the Learn to Swim and aquatic education programs. You will oversee staff, enrolments, safety standards and program performance, reporting to senior management.

Ideal candidates will demonstrate strong leadership, coaching, and customer-focused growth mindset, with a current Teacher of Swimming and Water Safety qualification and relevant safety certifications.

Qualifications

• Proven experience with managing Learn to Swim and/or Squad programs.
• Strong leadership, coaching and team development skills.
• Sound knowledge of aquatic safety and industry standards.
• Excellent communication and stakeholder engagement abilities.
• Experience with aquatic or facility management software.
• Customer-focused mindset and passion for program growth.
• Current Teacher of Swimming and Water Safety Qualification.
• Current CPR and First Aid Certification.
• Current Working with Children Check.

Responsibilities

• Lead, mentor and develop Swim School staff, fostering a positive, high-performing team culture.
• Manage recruitment, onboarding, training and performance of Swim School employees.
• Oversee the day-to-day operation of all Learn to Swim and aquatic education programs.
• Ensure the delivery of safe, high-quality swimming lessons in line with industry standards.
• Monitor class allocations, swimmer assessments, progression and pathway development.
• Drive enrolment growth, customer retention and overall program performance.
• Manage Swim School budgets, reporting and commercial outcomes.
• Collaborate with Health & Fitness leadership to enhance member experiences.
• Build relationships with members, parents, schools and community stakeholders.
• Contribute to marketing and promotional initiatives to grow awareness.
• Ensure compliance with aquatic regulations and safety standards.
• Maintain accurate program administration and staff qualifications.
• Promote safety culture and risk management.
• Prepare and present operational and financial reports to senior management.

Skills

Leadership

Coaching

Team development

Aquatic safety

Communication

Stakeholder engagement

Software experience

Education

Teacher of Swimming and Water Safety

CPR and First Aid Certificate

Working with Children Check

Tools

Aquatic/Facility Mgmt Software

Job description

Mounties Health and Fitness is seeking an experienced Swim School Manager to lead the Learn to Swim and aquatic education programs. You will oversee staff, enrolments, safety standards and program performance, reporting to senior management.

Ideal candidates will demonstrate strong leadership, coaching, and customer-focused growth mindset, with a current Teacher of Swimming and Water Safety qualification and relevant safety certifications.