Support Worker YES & DAISY

CatholicCare NT; Darwin; On-site; AUD 73,000 - 89,000; Full time

Benefits offered by this job

Above Award Salary

Six Weeks Annual Leave + Two Weeks P"{

Job summary

CatholicCare NT in Darwin is seeking a dedicated case worker to provide intensive case management for youth aged 12–25 and their families. You will assist participants to attend appointments, offer practical support, and help run group work and information sessions.

The role emphasizes culturally sensitive practice, collaboration with stakeholders, and successful navigation of complex trauma and mental health concerns.

Qualifications

• Relevant qualification in community services, youth work, social work or similars.
• Strong interpersonal and communication skills including case note writing, time management, and the ability to liaise with stakeholders.
• Demonstrated cultural competency, particularly in working with Aboriginal and/or Torres Strait Islander People.
• Experience working with young people (12-25 years) with complex trauma, substance use and/or mental health challenges.
• Ability to support case management activities and assist with the facilitation of groups and information and education sessions.

Responsibilities

• Provide case management support for participants to achieve their goals, including coordinating appointments and practical support.
• Support group work and facilitate information and education sessions as required.
• Liaise with families/carers and other stakeholders to ensure coordinated care.
• Maintain accurate case notes and documentation in line with organisational policies.

Job description

• Based in Darwin with beautiful landscapes and year-round warm temperatures


• SCHADS Above Award Salary Grade 3 - $80,807 per annum plus Super


• Relocation assistance offered up to $3000 and two weeks accommodation

CatholicCare NT Employee Benefits

• Above Award Salary


• Six Weeks Annual Leave plus Two Weeks Personal Leave


• Salary packaging option (up to an additional $15,900 p/a)


• Staff rewards program with savings and discounts at over 450 well known retailers


• Access to Wellbeing Centre providing support to a healthier and happier life


• Relocation assistance offered up to $3000 and two weeks of accommodation

About The Program

The Drug and Alcohol Intensive Support for Youth (DAISY) and the Youth Enhanced Service (YES) programs provide intensive case management support for young people aged between 12 and 25 years and their families/carers in the Darwin and Palmerston regions. These programs aim to support young people who present with substance use and/or mental health challenges by providing strengths-based and culturally sensitive case management approaches including case coordination, assertive outreach, harm minimisation, information and education, counselling, practical assistance, and advocacy.

About The Role

The position is responsible for providing case management support for participants to achieve their goals. This may include assisting participants to attend appointments, providing practical support, supporting groupwork and supporting information and education sessions.

What We Are Looking For

• Relevant qualification in community services, youth work, social work or similars


• Strong interpersonal and communication skills including case note writing, time management, and the ability to liaise with stakeholders


• Demonstrated cultural competency, particularly in working with Aboriginal and/or Torres Strait Islander People.


• Experience working with young people (12-25 years) with complex trauma, substance use and/or mental health challenges.


• Ability to support case management activities and assist with the facilitation of groups and information and education sessions.

Applications Close

9.00am Tuesday 06 October 2026

Interviews:

Rolling interviews.

DARWIN

The Northern Territory is one of the most culturally diverse places in the world.

Darwin is a vibrant coastal town with an easy commute, lively and diverse culture and situated right next door to world heritage listed Kakadu National Park. Full of contrasting landscapes and diverse habitats, the rugged cliffs of Arnhem Land escarpment hide deep sandstone gorges and pockets of monsoon rainforests, with innumerate waterfalls cascading into pools lined with pandanus and gum trees.

In this role you will have the privilege of working closely with multicultural families and communities It will give you the opportunity to immerse yourself in an amazing part of the world. This is an extraordinary opportunity to learn about yourself, other cultures and grow professionally at the same time as making a positive difference in the lives of others

Safeguarding Children & Young People

CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.

Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Check.

If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to complete an International Criminal History check (ICHC) prior to your employment commencement date. The outcome of the initial screening check must be satisfactory.