Support Worker PPT Tweed Heads

Pathway Talent; Tweed Heads; Vor Ort; AUD 23.000 - 32.000; Teilzeit

Zusammenfassung

Pathway Talent is seeking an experienced Support Worker to provide hands-on support in the Tweed Heads region, assisting with personal care, meals, medication, and daily living tasks within a home setting. The role is permanent and part-time, offering a 24/7 roster with 40 hours per fortnight and a focus on fostering independence and choice for clients.

You will collaborate with families and the support team to meet individual goals and ensure high-quality, person-centred care while maintaining

Qualifikationen

• Certificate III/Cert IV in Disability, Community or Mental Health or willingness to obtain.
• Strong set of values aligned with our organisational values.
• Proficiency with Microsoft Office and CRM systems.

Aufgaben

• Collaborate with customers to develop person-centred support plans based on wellbeing needs and goals.
• Assist customers to improve independence with skill development, transport, social activities, finances, appointments, cooking, medication and personal care.
• Encourage participation in chosen activities (social, leisure, education, employment).
• Keep customer records up to date daily using online systems and databases.
• Develop professional relationships with customers, families, caregivers and stakeholders.
• Help customers access additional services as needed in the sector.
• Identify innovative ways to enhance recovery and overall experience.

Kenntnisse

Interpersonal skills

Customer service mindset

Clear communication

Ausbildung

Certificate III/Cert IV in Disability or Community/Mental Health

Tools

Microsoft Office

CRM systems

Jobbeschreibung

About the role:

We are looking for an experienced Support Worker to provide services in our Tweed Heads region.
You will provide hands‑on support to people living with disability in a home setting, assisting with personal care, meal preparation, medication, and daily living tasks while encouraging independence and choice.
This permanent part-time role offers 40 hours per fortnight across a 24/7 roster.
You'll build genuine relationships with customers and collaborate with their families and support team to ensure each person's individual goals and needs are met.
If you're caring, reliable, and want to make a real impact every day, we'd love to hear from you.

Your responsibilities:

• Collaborate with customers to develop individualised person-centred support plans that incorporate their identified wellbeing needs, strengths and goals.
• Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care.
• Support and encourage our customers to participate in activities of their choice, such as social, leisure, sporting, educational and employment activities
• Keep customer records up to date on a daily basis using online systems and electronic databases.
• Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders.
• Support customers to navigate the sector to access any additional service they may require.
• Seek out innovative ways to enhance the recovery journey and overall customer experience.

About you

• Minimum Certificate III / Cert IV in Disability, Community or Mental Health and/or willingness to obtain.
• A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
• Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.

Checks and certifications

The successful applicant must hold, or be willing and eligible to obtain before commencing:

• National Police Check (issued within the last 3 months)
• Working with Children Check
• NDIS Worker Screening check
• Current First Aid and CPR
• NDIS Worker Orientation Module
• Full Australian working rights

A safe and inclusive service

Pathway Talent has a zero-tolerance approach to abuse and harm and is committed to the safety and wellbeing of children, young people, people with disability, and the communities we serve.

Please note that only shortlisted candidates will be contacted.

Important:

Pathway Talent is an equal opportunity employer, and our people represent the community we serve. We invite all applicants to apply, including First Nations people and people from diverse social, cultural and gender backgrounds.

Pathway Talent acknowledges all Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land.