Support Worker - Gympie

Real Community Services; Gympie Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive SCHADS rates

Ongoing training

Career progression

Supportive team culture

Job summary

Real Community Services (RCS) is seeking a compassionate Disability Support Worker to provide high-quality, person-centred support to a participant living with an intellectual disability and complex health needs. The role focuses on independence, wellbeing, and participation within the community, joining a dedicated and supportive team.

In this position you will deliver individualized support, assist with personal care, diabetes management, and community access while promoting dignity, choice,

Qualifications

• Previous experience supporting people with disability and providing personal care.
• Confidence supporting individuals with complex health needs, including diabetes and epilepsy.
• Experience following individualized support plans and health-management routines.
• Ability to remain calm, attentive, and responsive in situations involving seizures, tremors, or changing support needs.
• Strong interpersonal skills and the ability to build trusting, positive relationships.
• Commitment to promoting participant choice, dignity, and independence.
• Reliability, professionalism, and a person-centred approach to support.
• Excellent communication skills and the ability to work collaboratively within a multidisciplinary team.

Responsibilities

• Morning: wake the participant, monitor blood glucose, assist with insulin routines, provide personal care, offer prompts.
• Community: support attendance at outings, help manage spending for activities, promote independence and safety.
• Afternoon/Evening: continue diabetes monitoring, assist with personal care and daily tasks, support during anxiety or seizures, monitor wellbeing per health protocols.

Skills

Disability support

Personal care

Diabetes management

Epilepsy awareness

Interpersonal skills

Team collaboration

Job description

Real Community Services (RCS) is seeking a compassionate, reliable, and experienced Disability Support Worker to provide high-quality, person-centred support to a participant living with an intellectual disability and complex health needs.

This is an opportunity to make a genuine difference in someone's life by supporting their independence, wellbeing, and participation within the community while working alongside a dedicated and supportive team.

About the Role

In this rewarding position, you will provide individualized support tailored to the participant's goals, preferences, and support requirements. Duties include assistance with personal care, diabetes management routines, community access, and daily living activities.

The participant requires consistent support to manage Type 1 Diabetes, epilepsy (including Grand Mal and absence seizures), and activities of daily living. As a trusted member of the support team, you will work collaboratively with the participant, their support network, and allied professionals to promote dignity, choice, independence, and quality of life.

Key Responsibilities

Morning Support

• Assist the participant to wake and prepare for the day in a gentle and supportive manner.
• Support blood glucose level (BSL) monitoring in accordance with established diabetes management plans.
• Assist with insulin-related routines within the worker's scope of practice and the participant's approved support plan.
• Provide personal care assistance and support with daily hygiene.
• Offer patient, respectful verbal prompts and guidance as required.

Community Access & Social Participation

• Support the participant to prepare for and attend community outings.
• Assist the participant to understand and manage their spending budget for planned activities.
• Promote informed choice, independence, and confidence while engaging in community activities.
• Provide support with mobility, safety, and community participation.
• Foster positive social engagement while maintaining awareness of the participant's individual support needs and preferences.

Afternoon & Evening Support

• Support BSL monitoring and diabetes management routines.
• Assist with personal care and daily living tasks.
• Prepare bathing arrangements and provide supportive prompts regarding personal hygiene.
• Maintain a calm, reassuring environment, particularly during periods of increased anxiety, tremors, or discomfort around unfamiliar people.
• Monitor participant wellbeing and respond appropriately in accordance with established epilepsy and health-management protocols.

Available Shifts

Monday

• 7:00am to 9:00am
• 10:00am to 2:00pm
• 5:00pm to 7:00pm

Tuesday

• 10:00am to 2:00pm

Wednesday

• 7:00am to 9:00am
• 5:00pm to 7:00pm

Thursday

• 10:00am to 2:00pm

Friday

• 5:00pm to 7:00pm

Saturday

• 7:00am to 9:00am
• 5:00pm to 7:00pm

Sunday

• 7:00am to 9:00am
• 5:00pm to 7:00pm

About You

To be successful in this role, you will demonstrate:

• Previous experience supporting people with disability and providing personal care.
• Confidence supporting individuals with complex health needs, including diabetes and epilepsy.
• Experience following individualized support plans and health-management routines.
• The ability to remain calm, attentive, and responsive in situations involving seizures, tremors, or changing support needs.
• Strong interpersonal skills and the ability to build trusting, positive relationships.
• A commitment to promoting participant choice, dignity, and independence.
• Reliability, professionalism, and a person-centred approach to support.
• Excellent communication skills and the ability to work collaboratively within a multidisciplinary team.

Why Join Real Community Services?

At RCS, we recognise that exceptional outcomes for participants begin with exceptional staff. We are committed to fostering a workplace where employees feel valued, supported, and empowered to grow their careers while making a meaningful difference every day.

We offer:

• Competitive SCHADS Award rates and applicable penalties.
• Ongoing training, coaching, and professional development opportunities.
• Career progression pathways within a growing organisation.
• A supportive, collaborative, and values-driven team culture.
• The opportunity to make a lasting impact on the life, independence, and wellbeing of the person you support.
• The chance to be part of delivering consistent, high-quality supports that help participants achieve their goals.

Real Community Services is committed to diversity, inclusion, and equal opportunity employment. We encourage applications from people of all backgrounds and lived experiences.