Support Worker – Albany Creek/ Caboolture

MS Queensland; Brisbane; On-site; AUD 50,000 - 112,000; Part time

Benefits offered by this job

NFP salary packaging

Free professional development

Private health insurance discounts

Paid onboarding and senior support

6 weeks paid maternity leave + partner

Job summary

MS Queensland is seeking experienced Disability Support Workers to provide in-home and community-based care for individuals with high and complex support needs across Albany Creek and Caboolture. Rotating 24/7 roster, apartments and community settings, with person-centred care aligned to each care plan.

Part-time and casual roles available, with a guaranteed 10 hours fortnight minimum for part-time and flexible shifts for casual staff; SCHADS pay and salary packaging, with potential progression

Qualifications

• Completed Cert III in Individual Support (Disability) or equivalent.
• Current First Aid and CPR certifications up to date.
• Experience with high/complex needs and neurological conditions is highly regarded.

Responsibilities

• Deliver high quality personal care and daily living support.
• Support community access and participation to build independence.
• Provide medication support and assist with medical appointments as required.
• Deliver complex supports per care plans (catheter/bowel care, transfers, PEG feeding).
• Monitor wellbeing, document accurately, and respond to changes promptly.
• Maintain records and follow care plans, policies and safe work practices.

Skills

Certificate III in Individual Support

Disability support

First Aid

NDIS knowledge

Driver's license

Education

Certificate III in Individual Support (Disability)

Job description

Support Worker – Albany Creek/ Caboolture

• Location1 Leitchs Road,Albany Creek, QLD, 4035,Australia
• Base Pay$36.22 - $81.50 / Hour
• Other CompensationSalary Packaging + Super
• Employee TypePP - Part-time Permanent

Contact information

• Contact ***************@msqld.org.au

Description

The Opportunity

Complex disability support in Albany Creek/ Caboolture, apartments & community, 24/7.

MS Queensland is seeking experienced and compassionate Disability Support Workers to provide in-home and community-based care for individuals with high and complex support needs. This role supports clients living with Multiple Sclerosis, Motor Neurone Disease, Cerebral Palsy, and other neurological conditions.

You will work within a 24/7 rotating roster across Albany Creek/ Caboolture based apartments and the surrounding community, delivering high-quality, person-centred care while strictly adhering to individual care plans.

There are both part time (guaranteed 10 hours a fortnight minimum) and casual (usually 3 or 4 shifts a fortnight + a lot more providing how quickly you respond to texts and emails) opportunities available. Our casual opportunities offer flexibility while providing a potential pathway to part-time employment as ongoing opportunities become available.

Shift Types | Please note these times are approximate and general shift times – these may change to meet customer need:

• Morning: 6:00am to 2:00pm (some mornings from 8:00am at Albany Creek)
• Afternoon: 2:00pm to10:00pm (some afternoon at Albany Creek from 3:00pm and 4:00pm)
• Awake Night: 10:00pm to 6:00am
• Community Access Shifts (4-hour shifts)
• Rosters published 2 weeks in advance.
• Shifts available across all days, with options for nights/weekends.
• Tell us your availability, we’ll match you to consistent shifts where available.
• Albany Creek + Caboolture locations including in-home (including Apartment complexes) and community supports.
• Part time and casual opportunities available

Pay Rates (for Part-time roles)

• Morning: $36.22/hr
• Afternoon: $40.75
• Night: $41.65
• Saturday: $54.33
• Sunday: $72.44

* SCHADS Award Shift Definitions apply

NFP salary packaging available.

Pay Rates (for Casual roles inclusive of casual loading)

• Morning: $45.28/hr
• Afternoon: $49.80/hr
• Night: $50.71/hr
• Saturday: $63.39/hr
• Sunday: $81.50/hr

* SCHADS Award Shift Definitions apply

NFP salary packaging available.

Key Responsibilities

• Deliver high-quality personal care and daily living support (mobility, meals, domestic tasks)
• Support community access and meaningful participation to build independence
• Provide medication support and assist with medical appointments as required
• Deliver complex supports in line with care plans (catheter/bowel care, hoisting/transfers, PEG feeding, suctioning and more)
• Monitor wellbeing, document accurately, and escape health/behaviour changes promptly
• Maintain clear records and follow individual care plans, policies and safe work practices
• Work collaboratively with the team to deliver consistent, safe, person-centred support every shift

Requirements

What We’re Looking For

Essential Requirements:

• Completed Cert III in Individual Support (Disability)/Disability Support (or equivalent) – completion certificate required
• Current RTO-issued First Aid (within last 3 years) and CPR (within last 12 months)
• Proven high/complex needs experience (24/7 or supported accommodation preferred), including neurological conditions and/or complex behaviour support (highly regarded)
• Confident delivering complex physical supports in line with care plans: personal care, catheter/bowel care, hoisting/transfers, PEG feeding, and medication support
• Person-centred approach with NDIS understanding (or willingness to learn quickly) and a strong commitment to dignity and choice
• Strong communication plus high-quality documentation; values consistency, teamwork, and doing things properly
• Reliable, proactive, calm under pressure, adaptable and able to follow plans precisely as needs change

Additional Requirements:

• Current open Australian driver’s licence
• Comprehensive car insurance + access to a safe, reliable vehicle
• NDIS Worker Screening Clearance
• Queensland Blue Card
• Completion of NDIS Online Worker Training (prior to commencement)

Summary

What MS Queensland Offers

• Not-for-profit salary packaging + financial wellbeing support (incl. early pay access)
• Free professional development, including Mental Health First Aid
• Free MS Queensland shirts/merch + annual flu vaccination
• Paid buddy shifts + structured onboarding with hands-on senior support
• Strong clinical governance and reliable support on every shift, so you can work safely
• High-quality equipment and safe systems and professional training
• Peer recognition platform + Q Leave portable long service leave
• 6 weeks paid maternity leave + 2 weeks paid partner leave
• Private health insurance discounts through Australian Unity
• Exclusive discounts across 500+ brands via MS Queensland partner programs
• We pay for your Queensland Blue Card + NDIS Worker Screening Check if you do not already have them (save up to $144)

Want to help ensure every Queenslander with a neurological condition can live a better, more connected life?

MS Queensland is a leading provider of holistic services for people living with neurological conditions. With 65+ years as the peak body for multiple sclerosis (MS) in Queensland, we’re dedicated to building neuro‑inclusive communities, driving wellness, raising awareness, and delivering integrated services that support health, wellbeing, and lifelong learning.

Our commitment to inclusion

At MS Queensland, we warmly welcome candidates from cultural, linguistic and neuro diverse backgrounds, people with disability, LGBTIQA+ communities, and Aboriginal and Torres Strait Islander peoples. If you need any adjustments to participate in the recruitment process, please let us know, we’re happy to support you.