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MercyCare Ltd. is seeking a hands-on, people-focused team member in Western Australia to support guests in our community services. The role emphasises welcoming guests, providing information, and connecting people to local services while ensuring a respectful, safe environment.
This position values cultural safety and meaningful community connections. Ideal applicants hold a Certificate III/IV in Community Services or equivalent, with experience in community services or accommodation support.
When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
This is a hands-on, people-focused role where the little things can make a big difference. From welcoming guests and helping them settle in, providing information, supporting activities and connections to local services, this position brings people together. You will play an important part in helping guests feel respected, supported and connected. Every day brings an opportunity to listen and help someone navigate their next step.
You bring a respectful, approachable attitude and understand the importance of cultural safety, confidentiality and treating everyone as an individual. You're practical, adaptable and comfortable thinking on your feet. Most importantly, you understand the value of connection, community and creating a space where people feel safe and welcome. Your key experience will include:
This is an Aboriginal and Torres Strait Islander identified position under Section 50(d) of the Equal Opportunity Act 1984 (WA). Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational requirement for this role.
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.As a valued team member, you'll also enjoy access to:
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life's journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.