Support Worker

Wellways; Mackay Regional; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal & Entertainment allowance up to $

Paid parental leave

Paid Cultural leave

Employee Assistance Program

Job summary

Wellways is seeking compassionate Disability Support Workers in Mackay Regional, Australia, to support participants with complex physical and psychosocial needs. The role involves safe, person-centred care in home and community settings, with a casual roster and various shift options.

You’ll collaborate with a multidisciplinary team, document care activities, and maintain professional boundaries. Pre-employment checks and certificates are required, with salary packaging and other benefits

Qualifications

• Evidence of working rights within Australia such as a passport or birth certificate.
• A current valid Driver's Licence and an insured and registered vehicle.
• Police Records Check.
• Blue Card and NDIS Workers Screening Check.
• NDIS Worker Orientation Module Certificate – free online certificate.
• Minimum Qualification in Certificate Level 3 (desirable).

Responsibilities

• Providing respectful personal care and daily living support.
• Building trusting, caring relationships through consistent and compassionate support.
• Accurate documentation and communication with the wider support team.

Skills

Compassionate

Strong communication

Reliable

Teamwork

Boundaries

Education

Certificate Level 3 (desirable)

Job description

Casual, SCHADS 2B ($46.70 per hour) + Super + Salary Packaging

Be part of a close-knit, values-driven and multi-disciplinary team

Make a genuine difference supporting people with complex needs

Wellways are seeking a team of compassionate and resilient Disability Support Workers to support participants with intense, high needs. This role is ideal for someone experienced, calm under pressure and committed to providing safe, person-centred supports.

About the Role

You will provide support to participants with complex physical and psychosocial needs, supporting their safety, dignity and quality of life. Supports may take place in the home and community and require strong boundaries, emotional awareness and teamwork.

Your responsibilities will include:

• Providing respectful personal care and daily living support
• Building trusting, caring relationships through consistent and compassionate support
• Accurate documentation and communication with the wider support team

Shifts & Rostering

• Buddy shifts provided to start (if required) for a safe and supported onboarding
• Weekends, evenings and overnight shifts available
• Rotating roster, flexible shifts available

About You

You bring a caring and compassionate approach to supporting people with disability and are reliable, dependable and committed to consistently showing up for participants. You are comfortable working overnight and weekend shifts and have a genuine willingness to learn, with training provided.

Any previous experience you may have either working with or those shaped by your own life experiences are highly valued, these can also include those of a carer/parent, if this sounds like you, we have the perfect opportunity right here, with us.

Strong communication skills, sound judgement and the ability to maintain professional boundaries are essential for success in this role.

Pre-employment requirements:

• Evidence of working rights within Australia such as a passport or birth certificate
• A current valid Driver's Licence and an insured and registered vehicle
• Police Records Check
• Blue Card and NDIS Workers Screening Check
• NDIS Worker Orientation Module Certificate – free online certificate
• Minimum Qualification in Certificate Level 3 (desirable)

What we will offer you…

• Ongoing training and development
• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Paid parental leave after 12 months of ongoing employment
• Paid Cultural leave
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, please contact Melanie Cross |Team Leader| 0418 479 ***

Please note: successful applicants may be contacted prior to closing date

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement

Job Description Summary

Flexible casual roster, providing support for participants with all needs, personal care and support around self-harm behaviours using trauma-informed approaches.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close

30/08/2026