Support Work - Support & Engagement Coordinator

cohealth; City of Melbourne; On-site; AUD 70,000 - 105,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Novated leasing

Discounted fitness membership

Parental leave 14 weeks

Superannuation on unpaid leave

Counselling services via EAP

Inclusive workplace

Job summary

cohealth is seeking a Support & Engagement Coordinator to assist public housing residents relocating to access health, social and community supports, ensuring ongoing connection throughout the move and in new communities.

Based in Melbourne, this full-time, fixed-term role works onsite within a multidisciplinary team, coordinating services, conducting intake, and promoting engagement opportunities to improve relocation wellbeing.

Qualifications

• Experience working with culturally diverse communities and people with complex needs.
• Strong interpersonal and stakeholder engagement skills.
• Ability to work independently while supporting a multidisciplinary team.

Responsibilities

• Complete intake assessment forms and client registration in TRAK, identifying barriers residents face engaging with the service.
• Assist residents with non-clinical relocation needs responding to gaps in resident knowledge and understanding the program and relocation process.
• Identify appropriate engagement and promotion opportunities with residents to help build program awareness.

Skills

Strong interpersonal skills

Stakeholder engagement

Independent working

Experience with diverse communities

Experience with complex needs

Education

Tertiary qualification in Community Development, Social Work, Public Health, or related field

Job description

Support Work - Support & Engagement Coordinator

Applicants with lived experience in a public or social housing settings and those who speak a language other than English are encouraged to apply, please identify this in your application

• Full time, fixed term until June 2028
• Generous salary packaging options to increase your take home pay
• Work for a multidisciplinary team with a diverse range of backgrounds

So why cohealth?

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year (Primary) and the Supporting LGBTIQ+ Health Service at the Victorian Public Healthcare Awards, cohealth's 1000 staff demonstrate courage, leadership, innovation, and agility in their commitment to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural and linguistic backgrounds, faiths, and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role.

About the role

Working within a multidisciplinary team, you will help public housing residents impacted by relocation to access health, social and community supports, ensuring they remain connected and supported throughout the move and in their new communities.

This rewarding role combines outreach, client engagement, service coordination, case management, and community connections to improve wellbeing and achieve positive relocation outcome

This position requires applicants to work onsite and does not have hybrid working arrangements.

Please refer to the Position Description to know more about the role.

• Complete intake assessment forms and client registration in TRAK, identifying barriers residents face engaging with the service
• Assist residents with non-clinical relocation needs responding to gaps in resident knowledge and understanding the program and relocation process
• Identify appropriate engagement and promotion opportunities with residents to help build program awareness

Support resident advocacy and understanding consumer rights What cohealth offers:

• Generous salary packaging of up to $15,900, plus an additional $2,650 for meals and entertainment, to help increase your take-home pay. Find out more on salary packaginghere:https://www.ato.gov.au/Individuals/Jobs-and-employment-types/Working-as-an-employee/Salary-sacrific…
• Novated Leasing is available along with a significantly discounted fitness membership with unlimited access to over 290 facilities for you and your family. To find out more clickhere
• cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service
• Eligible co-workers will continue to receive superannuation on unpaid parental leave as well
• Counselling services for you and your immediate family through our EAP-Access provider, along with mindfulness, resilience, and wellbeing programs
• An inclusive workplace where diversity is valued and the work you do makes a meaningful difference
• Tertiary qualification in Community Development, Social Work, Public Health, or related field or 5 years relevant experience
• Strong interpersonal and stakeholder engagement skills
• Ability to work independently while supporting a multidisciplinary team
• Experience working with culturally diverse communities and people with complex needs

Application Process

We will be conducting interviews for this role as applications are received.

If you have any questions regarding this role, please contact Sally Plunkett, **************@cohealth.org.au

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC), a Working with Children Check (WWCC), complete a Pre-Employment Declaration Form, evidence of legal rights to work in Australia, and evidence of vaccination.

Successful applicants will be required to provide evidence of immunisation assessment including Influenza within 12 weeks of commencement [B]. This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders and legislated requirement for influenza vaccination.