Support Specialist EBO

Medical Data Systems; Melbourne; Presencial; AUD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Medical Data Systems in Melbourne, Australia is seeking a Support Specialist II to provide administrative and account support for healthcare revenue cycle operations. You will handle account transactions and maintain records to ensure accurate billing and timely responses to client requests.

This role emphasizes attention to detail, data entry accuracy, and the ability to work independently in a fast-paced environment while upholding confidentiality and HIPAA requirements.

Formación

• High school diploma or GED required.
• 1+ year of administrative, accounts receivable, healthcare billing, or related experience preferred.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong data entry, organizational, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.

Responsabilidades

• Process payments, adjustments, and account transactions.
• Review reports and resolve account discrepancies.
• Maintain accurate account records and documentation.
• Respond to facility and client requests in a timely manner.
• Process correspondence, returned mail, and account updates.
• Prepare and maintain operational reports and tracking logs.
• Support revenue cycle and accounts receivable processes.
• Ensure compliance with company policies and HIPAA requirements.

Conocimientos

Data entry

Organizational skills

Problem solving

Communication skills

Multi-tasking

Independence

Educación

High school diploma or GED

Herramientas

Microsoft Office

Excel

Outlook

Descripción del empleo

Support Specialist II

Extended Business Office (EBO)

The Support Specialist II provides administrative and account support for healthcare revenue cycle operations. This role is responsible for processing account transactions, maintaining records, researching discrepancies, responding to client requests, and supporting daily business office functions.

Responsibilities

• Process payments, adjustments, and account transactions.
• Review reports and resolve account discrepancies.
• Maintain accurate account records and documentation.
• Respond to facility and client requests in a timely manner.
• Process correspondence, returned mail, and account updates.
• Prepare and maintain operational reports and tracking logs.
• Support revenue cycle and accounts receivable processes.
• Ensure compliance with company policies and HIPAA requirements.

Qualifications

• High school diploma or GED required.
• 1+ year of administrative, accounts receivable, healthcare billing, or related experience preferred.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong data entry, organizational, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.

What You’ll Bring

• A customer-focused mindset.
• Accuracy and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to maintaining confidentiality and professionalism.

Position Type:

Full-time, Hourly, Non-Exempt