Support Services Employee - Merrylands | J.W.A

Southern Cross Care (NSW & ACT); Sydney; On-site; AUD 34,000 - 49,000; Part time

Benefits offered by this job

Salary packaging

Meal & entertainment benefit

Heart HQ access

Fitness Passport access

Private health insurance discount

Wellbeing programs

Training & development

LinkedIn training

Job summary

Southern Cross Care (NSW & ACT) is seeking a part-time Support Service Employee – Cleaning, Kitchen, Laundry (Grade 1) to provide general domestic assistance. You will work mainly in the cafe and support morning and afternoon tea, ensuring quality food and courteous service to residents.

Duties span kitchen, laundry and housekeeping, with a 6:30 AM - 1:30 PM shift, Monday to Friday. Experience in laundry or cleaning is valued, and compassion, teamwork and task prioritisation are essential.

Qualifications

• Previous experience in a similar role is preferred.
• Demonstrated compassion and enthusiasm.
• Ability to work well in a team.
• Ability to manage and prioritise work tasks in a timely manner.
• Empathy towards elderly residents.

Responsibilities

• Deliver friendly, professional service to residents, families, staff and visitors.
• Assist in cafe, morning/afternoon tea, kitchen, laundry and housekeeping tasks.
• Follow food safety, hygiene and infection control standards.
• Maintain general cleanliness of the kitchen and storage areas.
• Perform laundry duties to support facility operations.
• Take on ad hoc duties around the facility.

Skills

Cleaning

Laundry

Food preparation

Customer service

Teamwork

Empathy

Tools

Cleaning supplies

Job description

• Location 45 Barcom Street,Merrylands West, NSW, 2160,Australia
• Base Pay $29.98 - $29.98 / Hour
• Other Compensation + Super + NFP Benefits
• Job Category Operations
• Employee Type Part Time

Contact information

• Contact Name Naresh

At Southern Cross Care, we have a proud history of delivering exceptional care that empowers older Australians to live life to the fullest. As a not-for-profit aged care provider, we reinvest in what truly matters, creating outstanding experiences for our clients and supporting our dedicated frontline team to make it happen every day.

About the opportunity

The Support Service Employee – Cleaning, Kitchen, Laundry (Grade 1) is responsible for working under limited supervision and providing general assistance to higher grade employees in the full range of domestic duties.

The position is accountable and responsible in ensuring compliance with SCC policies and procedures, relevant standards, relevant legislation and accepted industry practices.

This role will join our team on a part‑time basis. Mainly assisting in the cafe and with morning tea and afternoon tea, ensuring all fellow staff are committed to serving quality food and courteous service to our residents. This role will also be responsible for duties in the kitchen, laundry and housekeeping/cleaning.

Shift Hours: Monday to Friday (6:30 AM - 1:30 PM)

What you’ll be doing

Deliver friendly, professional, and attentive service to all customers, including residents, families, staff, and community visitors.

Engage respectfully with older adults, understanding their unique preferences and needs.

Ensure all fellow staff are committed to serving quality food and courteous service to our residents.

Follow all food safety, hygiene, and infection control standards.

Assist with full range of domestic duties including cleaning, kitchen and food preparation

Be responsible for the general cleanliness of the kitchen, including all appliances, storage areas, work benches and floors

Performing laundry duties to support the smooth running of the facility.

Ad hoc duties in and around the facility, supporting the residents and staff

Requirements

What you’ll bring

Previous experience in a similar role (laundry or cleaning will be highly regarded)

Genuine compassion, commitment and enthusiasm

Ability to work well in a team

Ability to manage and prioritise work tasks in a timely manner

Empathy towards the elderly and respectful of their needs

What’s in it for you?

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
• Discounted private health insurance
• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
• Ongoing Training and Development
• Linkedin Training - SCC's Senior Leaders and Support Office teamscan access adigital library of over 6000courses

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose‑led, not‑for‑profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person‑centred care services to meet individual needs and preferences in residential aged care, retirement living and in‑home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.

Summary

Southern Cross Care (NSW & ACT) 232 subscribers