Support Officer Mylestones Employment

CPL - Choice, Passion, Life; Gladstone Regional; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Salary packaging

Job summary

Mylestones in Gladstone, QLD is seeking a dedicated Support Officer to help people with disability secure and maintain employment, with on-the-job support and tailored coaching. You will learn employer requirements, identify workplace support needs, and provide progress monitoring and feedback to clients and employers.

Applicants should have a passion for people, strong customer service, and excellent communication.

Qualifications

• A passion for people and a focus on great customer service
• A commitment to working together to deliver great outcomes
• Great listening and respectful communication skills

Responsibilities

• Learn and understand job requirements from the employer, identifying workplace support needs for clients
• Identify client support needs in the workplace and provide individualized coaching, guidance and training
• Monitor and document client performance and progress, providing regular feedback to clients and employers

Skills

People skills

Customer service

Communication

Job description

CPL - Choice, Passion, Life - Gladstone QLD

If you are passionate about social impact and love working with people, we want to hear from you.

At Mylestones, your work can help change the direction of someone's life. By connecting people with disability to the right employment opportunities, you’ll help them build confidence, independence and a stronger sense of belonging.

What would I be doing?

As a Support Officer, you will play a crucial role in helping to provide tailored support for people with disability in their job to maintain long-term employment.

You will work in partnership with our clients and employers to provide on-the-job support to that assists in maintaining employment. This could include:

• Learn and understand job requirements from the employer, while identifying workplace support needs for clients.
• Identifying client support needs in the workplace and provide individualised coaching, guidance and training.
• Monitor and document client performance and progress, while providing regular feedback to both clients and employers.

Why work with Mylestones?

Award conditions and hourly rates that reflect experience.

Great opportunities for career growth and development.

Salary packaging up to $15,900 per year (for full-time & part-time employees).

Work as part of a supportive and person-centred team

What you’ll need

A passion for people and a focus on great customer service

A commitment to working together to deliver great outcomes

Great listening and respectful communication skills

Blue Card & NDIS Worker Screening Check (we can help you get these)

Driver’s licence and/or reliable transport

About Mylestones

Mylestones has been opening doors and empowering individuals with disabilities to find meaningful employment opportunities for over 40 years.

We are seeking someone driven and results-oriented to join our dynamic team and work in Gladstone and surrounding areas. If you are looking to make a difference in the lives of people by supporting them to enjoy and build fulfilling careers, please apply.

Inclusive Employer

At Mylestones, you are welcome here. Inclusion is part of how we work every day. We are intentional in building a workplace that reflects the diverse communities we support every day. Visit our careers page to learn more.