Support Officer

Hoban; Sydney; Hybrid; AUD 120,000 - 135,000; Full time

Benefits offered by this job

Competitive pay rate

12% superannuation

ASAP start date

37.5 hours/week

Meaningful work

Flexible work arrangements

Remote work opportunities

Opportunities to develop skills

Positive participant outcomes

Job summary

HOBAN Recruitment is partnering with a Federal Government organisation to recruit APS6 level Support Needs Assessors across multiple NSW locations including Bankstown, Liverpool, Parramatta, Penrith, Wollongong, Lismore, Gosford, Newcastle, Port Macquarie and Tamworth.

The role involves conducting comprehensive participant assessments, analysing evidence, and preparing objective reports to inform planning decisions.

Qualifications

• Recognised tertiary qualification in one of the listed allied health disciplines or nursing/education for equivalent role.
• Evidence of qualifications must be attached to your application.
• Experience conducting support needs assessments or similar person-centred assessments.
• Excellent interviewing, report writing and evidence analysis abilities.
• Commitment to trauma-informed, culturally safe and inclusive practice.

Responsibilities

• Conduct support needs assessments through participant interviews, guided conversations and evidence gathering.
• Analyse and interpret clinical, functional and supporting evidence to inform assessment outcomes.
• Prepare high-quality, accurate and objective assessment reports.
• Communicate assessment processes and outcomes clearly with participants, families and stakeholders.
• Apply legislation, policies and operational guidelines when making evidence-based decisions.
• Escalate complex matters and risks where required.
• Collaborate with internal stakeholders to achieve coordinated participant outcomes.
• Utilise digital systems and case management tools to accurately record assessment information.
• Support team capability through knowledge sharing, mentoring and continuous improvement initiatives.

Skills

Assessment

Communication skills

Analytical skills

Education

Occupational Therapy

Physiotherapy

Speech Pathology

Social Work

Dietetics

Exercise Physiology

Rehabilitation Counselling

Counselling

Psychotherapy

RN / EN

Job description

HOBAN Recruitment is proud to partner with a leading Federal Government organisation to recruit experienced and qualified APS6 level Support Needs Assessors.
The positions are available in multiple locations: Bankstown, Liverpool, Parramatta, Penrith, Wollongong, Lismore, Gosford, Newcastle, Port Macquarie and Tamworth
This is a unique opportunity to utilise your allied health, nursing or related clinical expertise to support people with disability through evidence-based, person-centred assessments that contribute to positive participant outcomes. Based on the supplied position description, the role focuses on conducting support needs assessments, analysing evidence, preparing assessment reports and working collaboratively across multidisciplinary teams.

About the Role

As an APS6 level Support Needs Assessor, you will undertake comprehensive participant assessments and provide professional recommendations that support informed planning decisions. You will engage directly with participants, families and representatives, applying a strengths-based, trauma-informed and person-centred approach throughout the assessment process.

Key responsibilities include:

• Conduct support needs assessments through participant interviews, guided conversations and evidence gathering.
• Analyse and interpret clinical, functional and supporting evidence to inform assessment outcomes.
• Prepare high-quality, accurate and objective assessment reports.
• Communicate assessment processes and outcomes clearly with participants, families and stakeholders.
• Apply legislation, policies and operational guidelines when making evidence-based decisions.
• Escalate complex matters and risks where required.
• Collaborate with internal stakeholders to achieve coordinated participant outcomes.
• Utilise digital systems and case management tools to accurately record assessment information.
• Support team capability through knowledge sharing, mentoring and continuous improvement initiatives.
• Competitive pay rate of $61.86 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Meaningful work supporting people with disability.
• Diverse role combining assessment, stakeholder engagement and report writing.
• Flexible work arrangements, including office and remote work opportunities.
• Opportunity to apply and further develop specialist clinical and assessment skills.
• Contribute to service excellence and positive participant outcomes.

HOBAN Recruitment is proud to partner with a leading Federal Government organisation to recruit experienced and qualified APS6 level Support Needs Assessors.
The positions are available in multiple locations: Bankstown, Liverpool, Parramatta, Penrith, Wollongong, Lismore, Gosford, Newcastle, Port Macquarie and Tamworth
This is a unique opportunity to utilise your allied health, nursing or related clinical expertise to support people with disability through evidence-based, person-centred assessments that contribute to positive participant outcomes. Based on the supplied position description, the role focuses on conducting support needs assessments, analysing evidence, preparing assessment reports and working collaboratively across multidisciplinary teams.

About the Role

As an APS6 level Support Needs Assessor, you will undertake comprehensive participant assessments and provide professional recommendations that support informed planning decisions. You will engage directly with participants, families and representatives, applying a strengths-based, trauma-informed and person-centred approach throughout the assessment process.

Key responsibilities include:

• Conduct support needs assessments through participant interviews, guided conversations and evidence gathering.
• Analyse and interpret clinical, functional and supporting evidence to inform assessment outcomes.
• Prepare high-quality, accurate and objective assessment reports.
• Communicate assessment processes and outcomes clearly with participants, families and stakeholders.
• Apply legislation, policies and operational guidelines when making evidence-based decisions.
• Escalate complex matters and risks where required.
• Collaborate with internal stakeholders to achieve coordinated participant outcomes.
• Utilise digital systems and case management tools to accurately record assessment information.
• Support team capability through knowledge sharing, mentoring and continuous improvement initiatives.

Benefits

• Competitive pay rate of $61.86 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Meaningful work supporting people with disability.
• Diverse role combining assessment, stakeholder engagement and report writing.
• Flexible work arrangements, including office and remote work opportunities.
• Opportunity to apply and further develop specialist clinical and assessment skills.
• Contribute to service excellence and positive participant outcomes.

About You

To be successful in this role, you will possess strong assessment, communication and analytical skills, along with a commitment to person-centred practice and improving outcomes for people with disability.

Mandatory Qualifications

You must hold a recognised tertiary qualification in one of the following disciplines:

• Occupational Therapy
• Physiotherapy
• Speech Pathology
• Social Work
• Dietetics
• Exercise Physiology
• Rehabilitation Counselling
• Counselling
• Psychotherapy

OR

A relevant tertiary qualification as:

• Registered Nurse (RN)
• Enrolled Nurse (EN)
• Clinician with an Education degree
• NDIS Behaviour Support Practitioner

Evidence of qualifications must be attached to your application.

You will also demonstrate:

• Experience conducting support needs assessments or similar person-centred assessments.
• Strong interviewing, report writing and evidence analysis abilities. .
• Excellent stakeholder engagement and communication skills. .
• Ability to make sound, evidence-based decisions in complex environments. .
• Commitment to trauma-informed, culturally safe and inclusive practice. .
• Knowledge of disability, health, rehabilitation or community service settings. .
• Strong organisational skills with the ability to manage competing priorities. .

Desirable

• Experience administering support needs assessment frameworks.
• Experience using person-centred assessment methodologies.
• Accreditation or experience with the I-CAN Support Needs Assessment Tool highly regarded but not essential.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.

Positions close for submissions at COB WEDNESDAY 16th September 2026.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at***********@hoban.com.auor visit www.hoban.com.au/adjustmentsfor additional contact details.