Support Needs Assessors

Chandler Macleod Group; City of Greater Shepparton; Hybrid; AUD 85,000 - 110,000; Full time

Job summary

Chandler Macleod Group is seeking experienced Support Needs Assessors for a Federal Government contract on a full-time basis. You will deliver person-centred assessments, working directly with participants to identify and articulate their support needs with evidence-based reporting.

Core duties include conducting assessments, analysing evidence, preparing clear reports, and communicating outcomes both virtually and face-to-face.

Qualifications

• Recognised tertiary qualification in a relevant discipline.
• Experience in assessment, interviewing or case management.
• Ability to interpret evidence and provide clear, defensible recommendations.
• Commitment to person-centred, inclusive and trauma-informed practice.

Responsibilities

• Conduct support needs assessments with participants and their representatives.
• Analyse information and external evidence to support sound, evidence-based decisions.
• Prepare clear, accurate assessment reports.
• Communicate assessment processes and outcomes clearly (virtual and face-to-face).
• Apply policies, procedures and legislative frameworks to assessments.
• Identify and elevate complex or high-risk matters.
• Collaborate with internal stakeholders to support participant outcomes.
• Maintain accurate records using case management systems.
• Adapt assessment approaches to suit individual participant needs.

Skills

Communication skills

Stakeholder engagement

Assessment experience

Interviewing

Trauma-informed practice

Prioritisation

NDIS knowledge

Education

Tertiary qualification in relevant discipline

Occupational Therapy

Social Work

Nursing

Tools

Case management systems

Job description

Chandler Macleod is seeking experienced Support Needs Assessors to join a Federal Government client on a full-time contract. In this role, you will deliver high-quality, person-centred assessments, working directly with participants to identify and articulate their support needs in a clear, evidence-based and respectful manner.

Key Responsibilities

• Conduct support needs assessments with participants and their representatives
• Analyse information and external evidence to support sound, evidence-based decisions
• Prepare clear, accurate assessment reports
• Communicate assessment processes and outcomes clearly (virtual and face-to-face)
• Apply relevant policies, procedures and legislative frameworks
• Identify and elevate complex or high-risk matters
• Collaborate with internal stakeholders to support participant outcomes
• Maintain accurate records using case management systems
• Adapt assessment approaches to suit individual participant needs

About You

You will bring:

• Strong communication and stakeholder engagement skills
• Experience in assessment, interviewing or case management
• Ability to interpret evidence and provide clear, defensible recommendations
• A commitment to person-centred, inclusive and trauma-informed practice
• Sound judgement, professionalism and ethical integrity
• Ability to manage competing priorities and deadlines
• Experience working within or knowledge of NDIS or similar frameworks (highly regarded)

Essential Requirements

• Recognised tertiary qualification in a relevant discipline, such as:
  • Occupational Therapy, Physiotherapy, Speech Pathology
  • Social Work, Counselling, Psychology/Psychotherapy
  • Exercise Physiology, Dietetics, Rehabilitation Counselling
  • Nursing (RN/EN), Education-qualified clinicians
  • NDIS Behaviour Support Practitioner

• Experience in support needs assessments or similar frameworks
• Understanding of person-centred and strengths-based approaches