Workforce Capability Partner

selectability - mental wellbeing and suicide prevention; Townsville City; Sur place; AUD 123 984 000 - 144 648 000; Plein temps

Avantages offerts par ce poste

Hourly rate + super

Salary packaging up to 15900 AUD FBt

Fitness passport

Flexible working arrangements

Career pathways and development

Employee assistance program

Résumé du poste

selectability is recruiting a Workforce Capability Partner to develop a skilled, confident workforce across Townsville. You’ll deliver high‑quality learning programs, support capability development and promote best‑practice approaches that improve service quality and employee performance.

This role blends training delivery, stakeholder collaboration and continuous improvement to ensure compliance with organisational and quality standards.

Qualifications

• Experience delivering and assessing adult learning programs.
• Facilitation of face-to-face training across diverse groups.
• Ability to design and review learning resources and materials.
• Ability to assess competency and provide coaching/feedback.
• Understanding of workforce capability development and adult learning principles.

Responsabilités

• Deliver onboarding, induction and role-specific training.
• Facilitate mandatory/compliance training and competency assessments.
• Design and improve learning resources and development initiatives.
• Partner with leaders to identify capability needs and implement learning solutions.
• Promote best-practice standards and continuous learning.
• Monitor training effectiveness and gather feedback.
• Maintain training records and compliance reporting.
• Build relationships to deliver impactful learning experiences.

Connaissances

Adult learning delivery

Facilitation

Learning resources design

Stakeholder engagement

Coaching and feedback

NDIS knowledge

Learning system familiarity

Travel readiness

Formation

TAE40122/TAE40116 Certificate IV in Training and Assessment

Outils

Learning Management Systems

Description du poste

selectability - mental wellbeing and suicide prevention – Townsville QLD

Full time

2d ago , from selectability - mental wellbeing and suicide prevention

As the Workforce Capability Partner, you will play a key role in developing a skilled, capable and confident workforce through the delivery of high-quality learning and development initiatives across the organisation. Working closely with leaders and employees, you will facilitate engaging training programs, support workforce capability development and promote best-practice approaches that enhance service quality and employee performance. This role combines training delivery, stakeholder collaboration and continuous improvement to help foster a culture of learning, accountability and professional growth, while ensuring employees are equipped to meet organisational, legislative and quality requirements.

Key responsibilities

• Delivering engaging onboarding, induction and role-specific training programs that equip employees with the skills and knowledge needed to succeed in their roles
• Facilitating mandatory and compliance-based training, competency assessments and learning activities that support safe, high-quality service delivery
• Designing, developing and continuously improving learning resources, training materials and workforce development initiatives aligned with organisational priorities
• Partnering with leaders and teams to identify capability needs and implement practical learning solutions that enhance performance and professional growth
• Promoting best-practice approaches, organisational standards and continuous learning across frontline and corporate service areas
• Monitoring training effectiveness, gathering feedback and implementing improvements to enhance learner engagement and workforce capability outcomes
• Maintaining accurate training records, learning system data and compliance reporting to support workforce planning and organisational requirements
• Building strong relationships with stakeholders across the organisation to deliver impactful learning experiences and foster a culture of accountability, development and continuous improvement

About the role

As the Workforce Capability Partner, you will play a key role in developing a skilled, capable and confident workforce through the delivery of high-quality learning and development initiatives across the organisation. Working closely with leaders and employees, you will facilitate engaging training programs, support workforce capability development and promote best-practice approaches that enhance service quality and employee performance. This role combines training delivery, stakeholder collaboration and continuous improvement to help foster a culture of learning, accountability and professional growth, while ensuring employees are equipped to meet organisational, legislative and quality requirements.

Key responsibilities

• Delivering engaging onboarding, induction and role-specific training programs that equip employees with the skills and knowledge needed to succeed in their roles
• Facilitating mandatory and compliance-based training, competency assessments and learning activities that support safe, high-quality service delivery
• Designing, developing and continuously improving learning resources, training materials and workforce development initiatives aligned with organisational priorities
• Partnering with leaders and teams to identify capability needs and implement practical learning solutions that enhance performance and professional growth
• Promoting best-practice approaches, organisational standards and continuous learning across frontline and corporate service areas
• Monitoring training effectiveness, gathering feedback and implementing improvements to enhance learner engagement and workforce capability outcomes
• Maintaining accurate training records, learning system data and compliance reporting to support workforce planning and organisational requirements
• Building strong relationships with stakeholders across the organisation to deliver impactful learning experiences and foster a culture of accountability, development and continuous improvement

About you

To be considered for this rewarding role you will have:

• Demonstrated experience delivering and assessing adult learning programs
• Experience facilitating face-to-face training across diverse workforce groups
• Strong facilitation, presentation and communication skills
• Experience developing and reviewing learning resources and training materials
• Demonstrated ability to assess competency and provide coaching and feedback
• Understanding of workforce capability development and adult learning principles
• Ability to build productive relationships with operational leaders and stakeholders
• Strong organisation and time management skills
• Ability and willingness to travel regularly across service locations
• Experience within disability, mental health, community services, aged care, health or human services sectors (desirable)
• Experience delivering Medication Management training (desirable)
• Experience delivering MAYBO or equivalent de-escalation training (desirable)
• Experience delivering Wellness Star/Triangle training (desirable)
• Experience delivering Emergency Management, Incident Management or compliance-based training (desirable)
• Experience using Learning Management Systems (desirable)
• Knowledge of NDIS, safeguarding, quality and compliance frameworks (desirable)

Role requirements

• Certificate IV in Training and Assessment (TAE40122/TAE40116 or equivalent)
• Travel to selectability sites will be required from time to time
• Current open/P1 “C” Class Queensland driver’s licence
• Child Safety & Personal History Screening check
• Positive notice working with children (blue card)
• NDIS workers screening Clearance
• NDIS Worker Orientation Module “Quality, Safety & You” completion certificate

About the offer

The Workforce Capability Partner is a Fulltime position based in Townsville.

We offer a range of benefits including:

• Hourly rate of $46.70 + super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee assistance program offering confidential counselling support for employees

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.