Support Coordinator, Disability

UnitingCare Wesley Bowden; Adelaide; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Flexible leave

Career development

Wellbeing support

Job summary

UnitingCare Wesley Bowden in Adelaide seeks a Support Coordinator to provide person-centred NDIS support coordination for participants of all ages. You will help clients understand their plans, connect with providers, and support them to manage their supports with confidence.

You will work with participants, families and providers in a do-with, not-for approach, ensuring safe plan implementation and cultural safety in diverse communities.

Qualifications

• Demonstrated compassionate and organised professional
• Ability to communicate clearly and respectfully with participants, families and providers
• Strong time management and independence with ability to seek guidance when needed

Responsibilities

• Provide person-centred NDIS support coordination to participants
• Assist participants to understand and use their NDIS plans
• Connect participants with suitable providers and community supports
• Support participants to build confidence in managing their supports over time
• Maintain accurate records and report on services provided

Skills

Compassionate

Organised

Clear communication

Time management

Tools

Microsoft Office

Cloud-based systems

Job description

As a Support Coordinator you will provide person centred NDIS support coordination to participants of all ages and backgrounds. Your role will help people understand and use their NDIS plans, connect with suitable providers and community supports and build confidence in managing their own supports over time.

Working from a “do with, not for” approach you will support participants to make informed choices and strengthen their capacity to work towards their goals. You will work with participants, families, carers and providers to support safe, practical and effective plan implementation.

Does this describe you?

To thrive in this role you will be a compassionate and organised professional who understands the importance of person centred support, choice and inclusion. You communicate clearly and respectfully and you can build trust with participants, families, carers and providers.

You manage your time well, keep your work organised and can adjust when priorities change. You are confident working independently, while also knowing when to seek guidance or work with others to support good outcomes.

You bring a strong commitment to cultural safety and inclusion, especially when working with diverse communities, including LGBTIQA+ people and Aboriginal and Torres Strait Islander peoples.

You are confident using Microsoft Office and cloud based systems to document your work and report on the services you provide. You understand the importance of accurate records, clear communication and following organisational processes.

You work with integrity and transparency, building positive relationships with participants, service providers and community organisations. You care about helping people build confidence, make informed choices and work towards greater independence.

You will have:

• A South Australian Driver’s Licence
• Current DHS Working with Children Check (WWCC)
• Current Police Clearence
• NDIS Worker Screening Check

UCWB

Our purpose

Together we build connected and thriving communities.

Our Values

• Connect and Belong
• Open and Curious
• Bold and Brave.

Our Strategy

• Innovate and build thriving communities
• Grow positive impact together with community
• Mobilise our vibrant, engaged, learning organisation.

We build connected and thriving communities with a team of over 220 staff and volunteers. For 140 years, we’ve been walking alongside people to create positive futures and lead independent lives they are proud of. We deliver services in Aged Care, Children & Family, Financial Health, Mental Health, NDIS, and childcare.

At UCWB, we celebrate the power of difference and the strength that harnessing our differences creates. We value the experience and expertise of people from all cultures, ages, spiritualties, disabilities, genders, sexualities, thinking patterns, caring status, bodies and backgrounds. We are committed to action that makes our organisation and the wider community welcoming, safe and inclusive.

What we can offer you

You’re joining an organisation that truly cares about your wellbeing, values what you do and celebrates success.

• Industry-leading job satisfaction and workplace flexibility.
• Salary packaging/tax free income for eligible employees offering 6-12% increase in your take-home pay (package up to $15,900 per year pre-tax and an additional $2,650 Meals and Entertainment).
• An equal opportunity workplace where diversity, inclusion and lived experience are genuinely valued.
• Career and personal development opportunities.
• Personalised support and counselling for mental health challenges for you, your immediate household members, in person, over the phone or online.
• Flexible leave provisions including access to 4 weeks paid parental leave in excess of the government scheme for eligible employees, option to apply for up to 2 weeks leave in advance (upon successful completion of probation) and option to cash out long service leave after 7 years of service.
• Superannuation Guarantee paid on every eligible dollar earned.
• Discounts on a range of products and services through our salary packaging provider Community Business Bureau (CBB).

You will thrive in a supportive workplace which celebrates its rich, diverse and inclusive workforce.

Location

77 Gibson St Bowden, however some off-site work will be required.